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Sales Manager

Posted September 7, 2022

The Westin Houston Downtown
Houston, TX
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Be a part of an Exceptional Team at the Westin Houston Downtown! Being a Sales Manager at the Westin Houston Downtown property is an important part to the overall success of the organization!

About This Job

Be a part of an Exceptional Team at the Westin Houston Downtown! Being a Sales Manager at the Westin Houston Downtown property is an important part to the overall success of the organization!

Solicit past and new business to ensure all revenue goals are achieved or exceeded and manage accounts to achieve guest satisfaction. Responsible for prospecting, selling, managing, creating menus and overall servicing of groups through entire sales and events, post meeting process. Sales manager’s booking goal is defined to market segment provided by DOSM. Responsible for learning the hotel brand and strategy.

Essential Functions:

  • Solicitation requirements weekly.
  • Solicitation and closing of future business within designated market and/or geographic territory to support hotel’s revenue goals
  • Negotiate and capture all profitable business in accordance with selective selling guidelines.
  • Handle account details so that all pertinent aspects of account are complete and well documented. Coordinate various departments’ participation in servicing accounts.
  • Develop client menus, create banquet event orders (BEO’s) and group resumes, as well as organize all other arrangements as they relate to contracted events.
  • Communicate with relevant departments to ensure proper servicing of accounts. Directs guest room and meeting logistics to respective departments and team members.
  • Attend BEO, staff, and other identified hotel meetings. Conduct pre-con meetings when required
  • Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the hotel, both oral and in written form to previous, current and potential clients.
  • In a timely, accurate and consistent manner, document and report all sales activities as required.
  • Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited, entertained, etc. frequently.
  • Perform other services and duties as requested by the Director of Sales & Marketing. May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.

Supportive Functions:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.

  • Assist the sales staff with administrative responsibilities and other office duties.
  • Other duties as assigned as such for ensuring the best possible guest experience.

Specific Job Knowledge, Skill and Ability:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Knowledge of a hotel structure and how all departments interact.
  • Basic mathematical and calculator skills to prepare cost proposals.
  • Exercise excellent communication, presentation, storytelling, organization, time management and listening skills
  • Ability to move throughout the hotel to conduct site inspections.
  • Ability to listen, speak and write English to ascertain and respond to client needs.
  • Exhibit computer skills, CITY, Lightspeed Full Service preferred

Qualification Standards:


Minimum of 3-4 years in hotel sales/event planning experience a must.

Job Type: Full-time

Schedule:Monday to Friday, some Weekends and Evenings

Work Location: One location

Work Remotely: No

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About this Employer

The Westin Houston Downtown

1520 Texas Avenue
Houston, TX 77002

(713) 228-1520

200 Room Hotel

Managed By

The Westin Houston Downtown

Live the city pace when you stay at The Westin Houston Downtown. Located near Minute Maid Park and the George R. Brown Convention Center, our downtown Houston hotel offers meaningful amenities and energetic spaces. 

Keep yourself well-nourished with delicious on-site dining options and 24-hour room service. Our fitness center provides free weights and cardio equipment to help you maintain your fitness routine. Borrow New Balance athletic gear for your workouts - just ask our hotel staff. 

Host your wedding or corporate function in meeting rooms with impressive 16-foot ceilings and welcoming, natural light. Our modern, pet-friendly rooms and suites include ceiling fans to circulate fresh air, sofa beds and additional space to spread out when in Houston. 

Comfortable living areas help you optimize your downtime and spacious bathrooms provide a revitalizing retreat. Whether you are in town for work, play or both, come stay at The Westin Houston Downtown and thrive.

Houston Hotel Accommodations

Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities.