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Banquet Captain

Part-time On-call

Posted September 7, 2022

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
Cleveland, OH
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About This Job

We are looking for our next great team member to join us on our Food and Beverage team. We offer FREE parking, competitive Paid Time Off, paid holidays, an amazing benefits package including generous employer medical & dental contributions, paid life insurance, vision & much more! We also offer Hilton discounts Worldwide and discounts to any of our Crescent managed properties in North America for you & your family members!

As the banquet captain you will supervise the banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe manner.

ESSENTIAL JOB FUNCTIONS:

1. Check server and houseperson banquet event orders to ensure that all information is accurate.

2. Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.

3. Make contact with group representatives. Explain how to make contact if needed throughout the function.

4. Communicate all banquet event order changes to catering or convention services office and affected departments.

5. Coordinate with banquet staff set-ups, changes and time schedules for all functions.

6. Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.

7. Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.

8. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.

9. Post all banquet checks at end of day and turn in to Night Audit.

10. Comply with attendance rules and be available to work on a regular basis.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with guests. Ability to transport up to 30 lbs. through a crowded room on a continuous basis

throughout the shift. Must be willing to “pitch-in” and help co workers with their job duties and be a team player.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

1111 Lakeside Avenue East
Cleveland, OH 44114

(216) 241-5100

380 Room Hotel

doubletree3.hilton.com

Footsteps from the Rock & Roll Hall of Fame

Cleveland's Rock & Roll Hall of Fame, FirstEnergy Stadium, Great Lakes Science Center, and Huntington Convention Center are all about a 10-minute walk from our hotel. Cleveland State University is a mile away.