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General Manager

Posted September 8, 2022

Hyatt Place Columbia/Harbison
Irmo, SC
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Hiring General Manager in Columbia SC



About This Job

Job description

Candidate must have 2-3 years previous management experience as an exceptionally strong General Manager. Hyatt experience is a plus. Additionally, this candidate must have strong experience in budgeting, forecasting, payroll, expense control, employee and guest relations, with proven service training skills, leadership, team building, and be a "results driven leader."

Energetic, self-motivated individual with strong initiatives and willing to put additional time and efforts in the operation to ensure optimum financial performance under current economic situation.

The responsibilities include managing the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection. Candidate must demonstrate leadership and professional image to associates, guests, sales accounts, local community representatives, vendors, and competitors.

The General Manager is directly responsible for the success of the housekeeping, front office, food and beverage, and sales departments of the property. A hands-on approach is necessary to effectively manage the quality of customer service and guest suite cleanliness. The General Manager will also be involved in the interviewing and hiring of new associates, as well as disciplinary measures.
Job Requirements

-2+ years previous experience as a Gm of a major hotel brand, Hyatt preferably
-Exceptional skills in front office management
-Exceptional leadership and team building skills
-Ability to develop people
-Must be results driven
-Exceptional skills in budgeting, forecasting, and planning
-Strong skills in "guest service training
- Ability to confront issues/problems and deal and resolve them timely;
- Ability to motivate and inspire team members to perform at their best ability;
- Ability to prioritize, organize and work under time constraints with sense of urgency
- Ability to handle guest issues with tact, patience and diplomacy

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About this Employer

Hyatt Place Columbia/Harbison

1130 Kinley Road
Irmo, SC 29063

(803) 407-1560

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Located just outside of downtown Columbia and less than five minutes from the Harbison State Forest, Hyatt Place Columbia/Harbison is surrounded by popular area attractions including the Columbia Museum of Art, Lake Murray and Newberry Opera House. Only three miles from our hotel is Lake Murray and Lake Murray Dam where you can unwind on the beach, take walk over the dam, rent boats and jet skis, and cast a line.

At Hyatt Place Columbia/Harbison you’ll find it easy to stay in shape in the 24-hour StayFit™ Gym or soak up some Carolina sunshine by the outdoor pool. Sip on a Starbucks® coffee drink in the morning or relax at the Coffee to Cocktails Bar with your favorite beer, glass of wine or hand mixed spirits. Our open-aired Gallery offers cozy couches for hanging out and lounging areas for socializing and mingling. Hyatt Place Columbia/Harbison features 750 square feet of meeting space, ideal for small meetings, training classes, group gatherings, social events and reunions.

Hyatt Place Columbia/Harbison is within close proximity to top sports arenas, such as the University of South Carolina William-Brice Stadium and is surrounded by more than 20 championship golf courses. If traveling for business, the hotel is only a few short miles from the Palmetto Health Parkridge, V.C. Summers, SCEG, Westinghouse, Intel and one of the most innovative heart hospitals on the east coast - Palmetto Health Heart Hospital. When it’s time to chill and watch the game, there are plenty of sports bars and grills within five miles of the hotel.