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Room Attendant

Posted November 24, 2022

Doubletree by Hilton Hotel Overland Park Kansas
Overland Park, KS
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About This Job

Description

A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.

What will I be doing?

As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Clean guest bedrooms and bathrooms
  • Vacuum rooms and corridors
  • Change and replenish bed linen, towels and guest amenities in line with company guidelines
  • Undertake regular deep cleaning tasks
  • Restock and maintain trolley on daily basis
  • Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
  • Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
  • Be environmentally aware
  • Dispose of waste accordingly
  • Manage guest requests in a timely and efficient manner
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Carry out lost property procedures
  • Assist other departments wherever necessary and maintain good working relationships

Requirements

What are we looking for?

A Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Ability to work on their own or in teams
  • Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Hotel experience
  • Experience in a similar position

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Doubletree by Hilton Hotel Overland Park Kansas

10100 College Boulevard
Overland Park, KS 66210-1416

(913) 451-6100

356 Room Hotel

doubletree3.hilton.com

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At A Glance

Welcome to the DoubleTree by Hilton Hotel Kansas City – Overland Park. Located in the heart of Corporate Woods and the Overland Park College Boulevard business corridor, this hotel offers proximity to Johnson County Community College, the Overland Park Soccer Complex, Arrowhead Stadium, the University of Kansas, downtown Kansas City, and shopping at Oak Park Mall and the Country Club Plaza.

This Overland Park, Kansas hotel offers a selection of amenities, including spacious guest rooms featuring WiFi access and 42-inch flat-screen HDTVs. For those with business needs, the hotel presents several suite options, some with boardroom tables for conference meetings.

Enjoy our fitness center and large indoor pool at this hotel near Kansas City, or stay fit with a game on the hotel’s racquetball court. Indulge in diverse, regional cuisine at the stylish Trofi Restaurant, or sip a drink at the Trofi Bar and Patio. Visit the shops at Corporate Woods, and delight in fine dining at nearby restaurants.

Hold a conference in over 20,000 sq. ft. of meeting space at this Overland Park hotel near Corporate Woods Business Park. With room for up to 1,000 guests, the space includes a tiered lecture hall known as the Kansas City Theatre. Celebrate your dream wedding in the 9,000 sq. ft. ballroom or utilize the outdoor event space for groups from 10 to 75.