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House Attendant - Lobby

Posted September 9, 2022

Hilton Garden Inn Davis Downtown
Davis, CA
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About This Job

Job Summary

The House Attendant-Lobby responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed (property specific).

Responsibilities

Qualifications

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.

Responsibilities

  • Approach all encounters with guests and associates in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Clean/Buff floors daily according to hotel standards.
  • Shampoo carpets in the public areas according to hotel standards.
  • Shampoo furniture as needed according to hotel standards.
  • Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift
  • Handle all requests for luggage assistance at check in/our in a friendly efficient and courteous manner.
  • Practice safe work habits to ensure safety to guests fellow associates and self.
  • Handle items for 'Lost and Found' according to Aimbridge Hospitality standards.
  • At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office.
  • Complete daily assignment check list and submit to supervisor at the end of the day
  • Be familiar with Aimbridge Hospitality policies and house rules.
  • Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.
  • Put all equipment away properly after usage according to Aimbridge Hospitality standards.
  • Have knowledge of and assist in all emergency procedures during the overnight shift.
  • Clean and dust floors daily according to Aimbridge Hospitality standards.
  • Maintain hotel equipment in proper working order.
  • Maintain storage of hotel equipment in proper area.
  • Clean guestrooms as needed.
  • Complete special projects as assigned by the Housekeeping Manager.
  • Attend meetings as required by management.
  • Perform any other duties as requested by management.
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About this Employer

Hilton Garden Inn Davis Downtown

110 F Street
Davis, CA 95616

(530) 753-3600

At A Glance

Travelers will enjoy their stay at our newly renovated Hilton Garden Inn Davis Downtown hotel, located within walking and biking distance to the UC Davis campus. Nestled in downtown near several shops and restaurants, guests can use our complimentary bicycles to explore the neighborhood in true Davis style. We are close to major attractions on campus and nearby including Aggies Stadium, UC-Davis Arboretum and art galleries.

We offer a delicious farm-to-fork meal at Seasons Restaurant & Bar. Guests can keep up their routine in our fitness center or host a social gathering on our beautiful, spacious outdoor patio. Our well-appointed boardroom is perfect for executive meetings.

  • New downtown Davis hotel minutes from University of California, Davis campus
  • Casual restaurant/bar, room service and 24-hour convenience store
  • Spacious outdoor patio perfect for social gatherings
  • Boardroom, 24-hour Business Center and Fitness Center
  • Complimentary bicycle rentals to explore local area