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Room Attendant

401 k , health ,dental , std, vision insurance

Posted September 30, 2022

Hilton Chicago/Northbrook
Northbrook, IL
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Compensation

negotiable

About This Job

POSITION PURPOSE:

To maximize customer satisfaction by providing neat and clean guest rooms in accordance with Hilton standards.

ESSENTIAL FUNCTIONS:

              Ensures customer satisfaction by cleaning guest rooms daily according to operational policies, procedures, and standards.

Removes soiled bed and bath linens and replaces with clean linens as required.

Removes accumulated trash and debris from room as required.

Cleans bathroom area.

Dusts all surfaces.

Replenishes promotional materials and literature as needed.

Replenishes room amenities.

Vacuum room.

Reports any unusual circumstances to Housekeeping Department.

Reports maintenance requests and replacement orders.

Turns in articles left in room to Executive Housekeeper for “Lost and Found” procedures.

Reports all “Do Not Disturb” or bolted door rooms to Executive Housekeeper.

           Uses various housekeeping chemicals as necessary to clean assigned guest rooms.   

             Maximizes job efficiency and orderly appearance by maintaining supply cart.

Stocks supply cart correctly.

Places cart and vacuum cleaner according to operational procedures.

Replaces and/or empties vacuum cleaner on regular basis.

Other:

      Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

      Upon employment, all employees are required to fully comply with Hilton rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

      *     Ability to stand/bend/stoop for long periods of time.

      *     The ability to read, write, speak and understand the English language to communicate with guests and employees is preferred.

      *     Ability to effectively deal with internal and external customers.

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About this Employer

Hilton Chicago/Northbrook

2855 N. Milwaukee Avenue
Northbrook, IL 60062

(847) 480-7500

245 Room Hotel

www3.hilton.com

At A Glance

Enjoy the unique riverside location, nestled by a woodland preserve at the Hilton Chicago/Northbrook hotel. Travel to and from Chicago O'Hare International Airport in only 20 minutes via the convenient tollway or to the city of Chicago in less than 40 minutes. Benefit from a free shuttle bus to local attractions within a five-mile radius. This Northbrook hotel offers exceptional service and spacious rooms near many major corporations in the North Chicago suburbs.

  • 20 minutes from O'Hare Airport
  • Free shuttle service within 5 miles
  • Large meeting and wedding space for up to 600 guests
  • Award-winning Allgauer's on the River restaurant
  • 12 meter pool, sauna, steam room and fitness center