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Assistant General Manager

Posted September 15, 2022

Suburban Extended Stay Hotel Triadelphia
Triadelphia, WV
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*Safe and secure work environments *Opportunities to develop and grow within the company

About This Job

Job Description

To help GM supervise the operation of the hotel efficiently. To hire and/or train a qualified staff to produce the highest volume of sales and affect the greatest profit while maintaining a high degree of public satisfaction, confidence and prestige in the service and quality of the hotel. To follow Hotel policies and procedures. To remain competitive in every area and to produce and achieve budgetary goals. To maintain a high employee morale.

To help GM supervise and participate in the operations of the hotel in order to achieve the desired sales and profit goals. To deal with guests, potential guests, and community leaders. To maintain the highest ethical standards of operation and quality of services and facilities for the hotel. To ensure good working relationship with all Departments by overseeing and guiding the staff through open communications and at times “hands on” participation.

What you will be doing - Assist GM with:

  •     Budget Management - Assists in developing, operating, maintaining budgets.
  •     Sales - Sell potential guests both within the hotel and outside the hotel.
  •     Maintenance of Quality Standards- Proper guest room cleanliness, function room set up and public room set ups. You are required to inspect a minimum of 25 rooms per week.
  •     Operations Analysis and Department Head Supervision - Analyzes operations and meets with department heads to review the operations and receive their suggestions.
  •     Develops Department Heads - Selects and trains department heads and keeps them informed of company policies and observes their performance.
  •     Employee Relations - Works with department heads and employees directly and counsels’ employees when necessary.
  •     Forecast and Planning - Participates and directs scheduled internal meetings regarding sales, forecasting, quality control, safety, etc.
  •     Reports - Prepares all reports on a timely basis. Analyzes and states strategies to improve.
  •     Hotel Building Improvements - Prepares required capital improvement recommendations for Corporate.
  •     Staffing - Studies and analyzes employee work assignments from which staffing     guides are established and approved.
  •     Controls Other Expenses - Check controls and submits all hotel expenses to Corporate. 
  •     Safety and Sanitation - Inspects the property and implements action to ensure the safety and comfort from fire, injury, or illness due to unsafe or unsanitary conditions.
  •     Materials, Equipment and Products - Directly or indirectly responsible for all products, inventory, and consumable items used in the Inn and the proper preparation and use consistent with the Inn’s cost objectives.

Job Qualifications

  • Hotel Management, General Business or Marketing degree preferred.
  • Two to three years management experience preferred.
  • Or equivalent combination of education and experience.
  • You are expected, on average, to work 50 hours per week to include some nights and weekends.


Neema Hospitality values our employees and offers the following benefits, subject to eligibility:

·Two options for health insurance: major medical and minimum essential coverage*

·Dental, vision, life, disability insurance*

·401(k) with employer match*

·Paid time off*

·FSA and HSA Accounts*

·ZayZoon: offers the ability to access paychecks early

·Discounts on franchised hotels: rates vary by hotel

·Direct deposit and credit union membership

*Generally available at 30 hours per week.

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About this Employer

Suburban Extended Stay Hotel Triadelphia

40 Robinson Drive
Triadelphia, WV 26059

(304) 547-1037

120 Room Hotel

Managed By


The award-winning Suburban Extended Stay® Hotel in Triadelphia near the Wesbanco Arena and the Wheeling Island Casino and Racetrack offers a simple, pleasant and affordable solution to longer-term housing needs.    

You’ll find plenty of other local sites, activites and attractions to check out near our pet-friendly extended stay Triadelphia hotel like: 

  • Oglebay Resort and Conference Center
  • The Highlands
  • West Virginia Independence Hall
  • Wheeling Jesuit University

Why people like to work here

We want our associates to enjoy coming to work, and we strive to maintain a friendly, family-like atmosphere at both the property-level and our corporate office. Employee integrity is reciprocated through mutual respect and forthright communication. 

We appreciate the strong work ethic of our associates and believe in promoting from within when possible. We understand that the success of our company is directly proportional to the success of our associates, and we empower them to achieve their best. 
No matter the position, Neema Hospitality delivers constant support for a rewarding career.


To be the most customer service and employee focused hotel management and ownership group in the Mid-Atlantic Region


To be a customer-focused management company and ownership group providing honest, superior service with a commitment to operational excellence, in order to create an exceptional guest experience resulting in sustainable growth opportunities for guests and employees.


  • Character
  • Communication
  • Customer-focused

  • Commitment

  • Consistency