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Assistant Front Office Manager

Posted September 15, 2022

Marriott Boston Quincy
Quincy, MA
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About This Job

Do you enjoy meeting and talking to new people at work? Do you like to make a positive impact in your work? We have an excellent opportunity for a guest service star to join our front office management team! Excellent benefits include vacation, holiday and sick pay, medical/dental/vision, company-paid life and short/long-term disability insurance, matching 401k, free meals, hotel discounts, and more!

What you will be doing: You will help to lead our front office team (front desk/guest service agents, telephone operators, bell staff/van drivers). You will balance the daily work of serving our guests with the equally important planning and organizing that goes on behind the scenes. You should enjoy the art of hosting so you can model this for your staff. If this sounds like fun and you are a self-starter who enjoys meeting and interacting with all kinds of people, we would love to talk to you! 

What you should bring to the table: Experience in building a team, including training, mentoring, coaching & counseling is essential. Excellent communication skills - both written and verbal - will be important. Experience and skill in service recovery situations is key. You will also need strong organization and problem solving skills. You need to be computer savvy and understand property management systems. Prior Marriott (FS-PMS) experience is highly desired. 

Hotels are open 24/7. The person who is hired for this role will need to be available to work during peak periods as business demands. Weekends will be a normal part of your schedule. Please complete the availability form with your application.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Marriott Boston Quincy

1000 Marriott Drive
Quincy, MA 02169

(617) 472-1000

464 Room Hotel

Relax, rebalance and feel inspired at Marriott Boston Quincy, a dynamic hotel in South Shore, Massachusetts. Our hotel in Quincy, Massachusetts, is just a short complimentary shuttle ride away from the Quincy Adams T Station, providing direct access to downtown Boston; nearby suburbs include Braintree and Weymouth. Our contemporary renovated rooms offer plush pillowtop beds, comfortable work desks, a mini frig and high-speed Wi-Fi. Come break a sweat in the newly transformed Fitness Center Powered by Reebok followed by a meal at the redesigned Hull & Mason Bar and Kitchen. Host your next event on Boston’s South Shore and reserve one of our gracefully renovated spaces; the expansive President's Ballroom, the Dorothy Quincy Jr. Ballroom with an outdoor patio and several small studio-style rooms. If you're in the mood for a day trip beyond the Boston area, Providence, Newport RI and Cape Cod are easily reachable. Book your hotel stay and travel brilliantly at Marriott Boston Quincy.