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Housekeeper

Posted September 15, 2022

Suburban Extended Stay Hotel Triadelphia
Triadelphia, WV
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About This Job

Summary: 

Responsible for the cleaning of guest rooms, public area, and assisting with laundry by performing the following duties.

What you will be doing

  • Changes and replaces all bed linens and towels
  • Sanitizes and cleans all restrooms
  • Dusts and wipes all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture
  • Vacuums and mops all floors
  • Restocks all room amenities
  • Responsible for assuring that all rooms are set up to company standards
  • Cleans and maintains personal workstation by properly stocking it with sheets, towels, and amneities
  • Responsible for offering guests assistance whenever possible
  • Answers inquiries pertaining to hotel policies and services
  • Responds to and follows-up on all guest requests to ensure customers are satisfied with the hotel's services and accomodations
  • Responsible for positively representing and promoting the property
  • Ensures that systems and procedures are in place and followed for guest safety and security
  • Completes daily housekeeping report
  • Informs the Executive Housekeeper or Front Desk staff when the rooms are ready for new customers
  • Reports any maintenance, security, or safety issues to the appropriate staff
  • Performs other related duties as assigned.

The ideal candidate for this position

  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Ability to deal with problems involving a few concrete variables in standardized situations.

Benefits

Neema Hospitality values our employees and offers the following benefits, subject to eligibility:

·Two options for health insurance: major medical and minimum essential coverage*

·Dental, vision, life, disability insurance*

·401(k) with employer match*

·Paid time off*

·FSA and HSA Accounts*

·ZayZoon: offers the ability to access paychecks early

·Discounts on franchised hotels: rates vary by hotel

·Direct deposit and credit union membership

·Safe and secure work environments 

·Opportunities to develop and grow within the company

*Generally available at 30 hours per week.

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About this Employer

Suburban Extended Stay Hotel Triadelphia

40 Robinson Drive
Triadelphia, WV 26059

(304) 547-1037

120 Room Hotel

www.choicehotels.com

Managed By

SUBURBAN EXTENDED STAY HOTEL

The award-winning Suburban Extended Stay® Hotel in Triadelphia near the Wesbanco Arena and the Wheeling Island Casino and Racetrack offers a simple, pleasant and affordable solution to longer-term housing needs.    

You’ll find plenty of other local sites, activites and attractions to check out near our pet-friendly extended stay Triadelphia hotel like: 

  • Oglebay Resort and Conference Center
  • The Highlands
  • West Virginia Independence Hall
  • Wheeling Jesuit University

Why people like to work here

We want our associates to enjoy coming to work, and we strive to maintain a friendly, family-like atmosphere at both the property-level and our corporate office. Employee integrity is reciprocated through mutual respect and forthright communication. 

We appreciate the strong work ethic of our associates and believe in promoting from within when possible. We understand that the success of our company is directly proportional to the success of our associates, and we empower them to achieve their best. 
No matter the position, Neema Hospitality delivers constant support for a rewarding career.

Vision

To be the most customer service and employee focused hotel management and ownership group in the Mid-Atlantic Region

Mission

To be a customer-focused management company and ownership group providing honest, superior service with a commitment to operational excellence, in order to create an exceptional guest experience resulting in sustainable growth opportunities for guests and employees.

Values

  • Character
  • Communication
  • Customer-focused

  • Commitment

  • Consistency