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Head Housekeeper

Posted September 15, 2022

Suburban Extended Stay Hotel Triadelphia
Triadelphia, WV
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About This Job

Overview:

To supervise the cleanliness and the appearance of guest accommodations and public space and see that all personnel performing housekeeping operations carry out their assignments in accordance with established standards.  Responsible for all housekeeping problems, supplies, linen, equipment, work orders to Maintenance Staff and any other duties as assigned or required.

What you will be doing

  •     Makes up morning work assignments to ensure all areas of building are properly maintained in accordance with cleanliness standards.
  •     Supervises the activities of Assistant Housekeeper, Room Attendants, Laundry, Housemen, and Night Cleaners engaged in all types of the hotel cleaning operation.  
  •     Maintains company productivity standards.
  •     Interviews, hires, trains, assign, and schedules department personnel.  Checks quality of work performed and makes appropriate corrections and changes as necessary.
  •     Handles guests’ complaints concerning housekeeping service or refers problem to management for adjustment.
  •     Requisitions uniforms and supplies.
  •     Supervises the testing of new products for the housekeeping department.
  •     Notifies maintenance of any needed repairs.
  •     Personally inspects all rooms daily to ensure cleanliness standards are being met.
  •     Responsible for all linens, blankets, and room supplies; equipment, vacuums, washing machines, dryers, etc.
  •     Inspects rooms prior to guests checking in the rooms
  •     Manages other housekeepers to make sure they meet company quality and minutes per room standards

The ideal candidate for this position

  •     Has extensive knowledge of hotel housekeeping and cleaning techniques.
  •     High school graduate or equivalent. 
  •     Must be able to speak, read, write, and understand the primary language(s) used in the workplace.  
  •     Must be able to speak and understand the primary language(s) used by guests who visit the workplace.

Benefits

Neema Hospitality values our employees and offers the following benefits, subject to eligibility:

·Two options for health insurance: major medical and minimum essential coverage*

·Dental, vision, life, disability insurance*

·401(k) with employer match*

·Paid time off*

·FSA and HSA Accounts*

·ZayZoon: offers the ability to access paychecks early

·Discounts on franchised hotels: rates vary by hotel

·Direct deposit and credit union membership

·Safe and secure work environments 

·Opportunities to develop and grow within the company

*Generally available at 30 hours per week.

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About this Employer

Suburban Extended Stay Hotel Triadelphia

40 Robinson Drive
Triadelphia, WV 26059

(304) 547-1037

120 Room Hotel

www.choicehotels.com

Managed By

SUBURBAN EXTENDED STAY HOTEL

The award-winning Suburban Extended Stay® Hotel in Triadelphia near the Wesbanco Arena and the Wheeling Island Casino and Racetrack offers a simple, pleasant and affordable solution to longer-term housing needs.    

You’ll find plenty of other local sites, activites and attractions to check out near our pet-friendly extended stay Triadelphia hotel like: 

  • Oglebay Resort and Conference Center
  • The Highlands
  • West Virginia Independence Hall
  • Wheeling Jesuit University

Why people like to work here

We want our associates to enjoy coming to work, and we strive to maintain a friendly, family-like atmosphere at both the property-level and our corporate office. Employee integrity is reciprocated through mutual respect and forthright communication. 

We appreciate the strong work ethic of our associates and believe in promoting from within when possible. We understand that the success of our company is directly proportional to the success of our associates, and we empower them to achieve their best. 
No matter the position, Neema Hospitality delivers constant support for a rewarding career.

Vision

To be the most customer service and employee focused hotel management and ownership group in the Mid-Atlantic Region

Mission

To be a customer-focused management company and ownership group providing honest, superior service with a commitment to operational excellence, in order to create an exceptional guest experience resulting in sustainable growth opportunities for guests and employees.

Values

  • Character
  • Communication
  • Customer-focused

  • Commitment

  • Consistency