Free RTD Pass, Sick Pay, PTO, Benefits package, Employee Incentives
Posted September 16, 2022Hotel Teatro
This position will be driving the Towne Car within a 5 mile radius of the hotel. Must be at least 25 years of age.
The primary duties of the door person are to coordinate the flow of the front of the hotel, greet guests/vehicles as they arrive to/depart from hotel, and accommodate guests during their stay in a pleasant and efficient manner.
Park and retrieve guest valet vehicles as requested in a safe manner.
Essential Functions of the Job:
Approaches all encounters with guests and employees in a friendly, professional, and service-oriented manner.
Greets guests in a pleasant manner.
Escorts guests to the reception desk.
Loads and unloads luggage carts.
Loads and unloads hotel vehicle with luggage.
Shows guestrooms and suites as needed.
Escorts guests to rooms if requested.
Checks and stores luggage for arrivals and departures.
Answers the telephone, takes appropriate messages.
Provides information, maps, and directions as required.
Opens and closes vehicle doors for arriving and departing guests.
Exhibits extensive knowledge of Hotel Teatro's facilities, amenities, and services.
Handles guest’s requests without transferring guest calls to other areas.
Makes manager aware of any guest's comments or complaints.
Performs any other job related task as directed by the management.
Issues valet parking tickets.
Park and retrieve valet vehicles in a safe manner according to the Vehicle Driving Policy
Remains posted at front door at all times.
Facilitates line up of on-coming shift to ensure proper communication of events.
Additional Job Duties:
Maintains current listing of local and area attractions, special events and activities.
Maintains list of local transportation guides, churches, sport arenas, etc.
Reports to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rules.
Reports to shift on time.
Maintains regular attendance in compliance with Hotel Teatro standards, as required by scheduling, which will vary according to the needs of the hotel.
Enforces and complies with all policies and procedures for the Bell Services department, and Hotel Teatro.
Physical requirements of the position include:
Ability to work occasional long hours.
Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/ or up to
20 pounds to force constantly to lift, carry, push, pull or otherwise move objects.
Ability to work entire shift standing.
Ability to drive both manual and automatic transmission vehicles.
Education, Experience, Skills:
High School Diploma or equivalent preferred.
Six months related experience preferred.
Clean driving record required.
Good command of English language required.
What it means to be a part of our team…
At Hotel Teatro, we recognize that candidates for employment offer us a great deal more than the words on their resume. While your qualifications and past employment history are a part of our selection process, we place a great deal of emphasis on one’s personality, initiative, creativity and entrepreneurship. It’s this that helps us to develop a successful culture from which our business can thrive. In turn, this unique environment can provide the platform for your personal and professional growth.
While we understand that all organizations must have policies and procedures in place, our philosophy is based upon treating our team members with dignity and respect - empowering them to make appropriate decisions that benefit our guests, employees and owners. Going the extra mile to create an environment of warm, intuitive service is not the exception to the rule…it’s the norm. It’s your unique background, personality, and style that not only creates a compassionate workplace but a contagious service-minded culture.
As a part of our team, you will be joining one of Denver’s most distinctive hotels and the rich history that our building provides. Our 110 guestrooms and suites – recently remodeled with a modern experience juxtaposed with the historic setting of the 20th century Renaissance Revival building in which we are housed. Recognized for its unique boutique concept, Hotel Teatro is a part of the fastest-growing segment in the lodging industry. You can be too!