Medical, dental, vision, basic and supplemental life insurance, short and long-term disability, flexible spending account, health savings account, generous paid time off, paid holidays
Posted September 16, 2022Best Friends Roadhouse and Mercantile
Not only do we take pride on cultivating a welcoming and supportive community and culture for our employees, but we also offer competitive benefits that make it easy to see why we were granted such an awesome award!
$15.00 per hour to $18.00 per hour, depending on experience
Work Schedule: 11:30 pm to 7:30 am, Thursday-Monday overnight shifts.
Position Summary: The Front desk agent auditor will perform concierge related duties at a high professional level and will support guests in every manner on the phone, via email and in person. Responsibilities will include verifying the accuracy of all accounts and income, balancing charges, and revenues, setting up the next business day, and reporting to Best Friends Accounting.
· The Front-Desk agent-auditor will Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness and positive influence with each other, our visitors, and volunteers as well as to the animals every day. This includes listening, being present, being supportive of others and demonstrating compassion and curiosity in conflict
· Oversees daily and after-hours Roadhouse & Mercantile operations including checking-in/out of guests, assisting guests with recommendations, requests and local activities, processing of payments and other guest -oriented tasks as needed. Resolve guest issues and ensure complete guest satisfaction.
· Verifies revenue from all sources is accurately balanced and follows up on any discrepancies; ensures room charges and taxes are properly posted to guest folios.
· Assists in the preparation of daily continental breakfast in Mercantile
· Performs occasional housekeeping, property cleaning as necessary,
· Contacts Best Friends Security, Roadhouse management, EMT’s or Police and Fire when necessary.
· Performs other duties as required.
· Maintain a safe workplace, valuing, and modeling safe work practices, adhering to organizational safety practices and rules.
Skills and Experience:
The Best Friends Roadhouse and Mercantile is an extension of the longstanding hospitality experienced at Best Friends Animal Sanctuary. Best Friends Animal Society is a leading national animal welfare organization dedicated to ending the killing of dogs and cats in America's shelters. In addition to running lifesaving programs in partnership with thousands of animal welfare groups across the country, Best Friends has operations in New York City, Los Angeles, Atlanta, Houston, Salt Lake City and Northwest Arkansas and runs the nation’s largest no-kill animal sanctuary.
Best Friends Animal Society is a leading animal welfare organization working to end the killing of dogs and cats in America’s shelters by 2025. Founded in 1984, Best Friends is a pioneer in the no-kill movement and has helped reduce the number of animals killed in shelters from an estimated 17 million per year to about 347,000. Best Friends runs lifesaving programs all across the country, as well as the nation’s largest no-kill animal sanctuary. Working collaboratively with a network of more than 3,300 animal welfare and shelter partners, and community members nationwide, Best Friends is working to Save Them All®.
For over 30 years, Best Friends Animal Society has been running the nation’s largest no-kill sanctuary for companion animals and building effective programs that reduce the number of animals entering shelters.
Your southern Utah vacation experience just got better: Welcome to the Best Friends Roadhouse and Mercantile, the latest (and greatest) lodging option among Kanab’s fast-growing hotel and motel offerings.
Located in the heart of Kanab, Utah, just five miles south of Best Friends Animal Sanctuary, the Best Friends Roadhouse & Mercantile welcomes pets and their people. For visitors to the Sanctuary and nearby national parks, it provides a pet-friendly place to stay.
The Roadhouse features 40 rooms as well as a variety of dog- and cat-friendly amenities and services, such as built-in cubbies for snuggling, dog washing stations, pet walking and a fenced dog park area with a splash zone. It’s an animal lover’s dream come true! We can’t wait to welcome you to the Roadhouse, where you can experience the warmth of Best Friends hospitality.
At the Best Friends Roadhouse & Mercantile, pets are just as much guests as their people are. For their comfort and happiness, we are pleased to provide:
Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.