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Guest Service Manager

Posted September 19, 2022

Carnegie House
State College, PA
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About This Job

Carnegie House has an opportunity for a service-minded Guest Services Manager to lead and inspire our great-natured service team.  

Our Guest Services Manager will train, supervise and mentor new hires, setting them up for success in the most productive ways. 

It’s a role in which you’ll be constantly interacting with guests, whether you’re welcoming them from across an ocean or just around the corner. And you’ll be teaching others to do the same, so leading by example is everything in this role.

Our Ideal Candidate: 

  • Passionate about hotel operations and guest service with a minimum of 2 years of similar work experience.
  • Advanced knowledgeable of hotel operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
  • Excels at communication, both verbal and written.
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About this Employer

Carnegie House

100 Cricklewood Drive
State College, PA 16803

Telephone (814) 234-2424
Reservations (814) 234-2424

20 Room Hotel

carnegiehouse.com

Carnegie House sits in the idyllic vignette of the rolling hills of State College, Pennsylvania. It is an intimate gem decorated in the tradition of the finest European country manors. We welcome you as our family to enjoy that special getaway whether it is a quiet escape or a new adventure.

Careers

At Carnegie House, our team members are more than employees, they’re family. And as a family, we strive under one common goal: giving exceptional experiences to each and every one of our guests. Sound like something you’d like to be a part of?

In the following weeks leading up to our highly anticipated renovation and opening, we are looking to expand our Carnegie House family! We currently have a number of positions open in different departments across Carnegie House and Grace Restaurant. We are looking for qualified candidates who want to go above and beyond to cater to our valued guests