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Accounts Receivable

Posted September 19, 2022

PGA National Resort
Palm Beach Gardens, FL
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About This Job

The Accounts Receivable of PGA National Resort responsibilities:

  • Sort and verify accuracy of Night Audit work (primarily receivables aspect), i.e. including reconciliation of banquet check extensions, coding of banquets at cost, review and route sales and promotion checks with back-up.  Record department administration phone calls and inform the Controller of any potential concerns.
  • Post city ledger payments in the property management system, reconcile, and bill all city ledger accounts.  Perform follow-up billing and credit collection documentation and inform Controller of any potential uncollectible accounts.
  • Reconcile credit card back-up to General Cashier Summary and inform Controller of any discrepancies.  Bill out credit cards (AMEX, DINERS, etc.).  Maintain accurate and legible logs for all credit cards.
  • Set up new accounts in accordance with established credit policy.
  • Assist in reconciling open account status items.
  • Input General Cashier Summary and maintain binder.
  • File and distribute credit card cancellations, bulletins, and credit warnings.  Process and follow-up on all returned checks accepted as cash payments. Record General Ledger and City Ledger reconciliations.   
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

  • Must have the ability to communicate in English.
  • Self-starting personality with an even disposition. 
  • Maintain a professional appears and manner at all times. 
  • Can communicate well with guests. 
  • Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
  • Strong organizational skills with attention to detail. 
  • Ability to compile facts and figures. 
  • Ability to operate personal computer and calculator.

PERFORMANCE STANDARDS

Customer Satisfaction: 

Our customers are what we are about.  One of the keys to a positive guest experience is positive interaction with Crescent staff.  It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.  Every Crescent associate is a guest relations ambassador, every working minute of every day. 

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.  You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security: 

The safety and security of our guests and associates is of utmost importance to Crescent.  Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

PGA National Resort

400 Avenue of the Champions
Palm Beach Gardens, FL 33418

(561) 627-2000

354 Room Resort

www.pgaresort.com

PGA National Resort

Here, luxury is always the standard, and golf is never considered just a game. Together, the two create an enviable lifestyle in a setting that embraces the best Florida has to offer. Anchored by six championship golf courses, we boast a world-class destination wellness facility, state-of-the-art sports and racquet club, and exclusive membership club — all at the heart of a luxurious resort community. Stay, play, live. PGA National Resort.