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Sales and Catering Manager - The Oread

Posted September 19, 2022

The Oread Hotel
Lawrence, KS
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Our people are our greatest strength. We strive to create a culture that allows us to attract and retain the best people in the industry.

Compensation

$25.31 - $31.64

About This Job

Scope of the Position 

Being the Sales & Catering Manager at The Oread Hotel, means you hold an important key to the hotel’s success. You will develop and foster hotel business through direct sales, marketing, telemarketing, direct mail, and tours of hotel for functions and events surrounded around our hotel’s meeting and event space. You are the key contact for events at the hotel utilizing of various meeting/event spaces to market to groups and corporate for meetings and catered events. 

Essential Functions

  • Primary sales efforts are in selling guest rooms, banquet food & beverage, upsell previously contracted groups turned over to the SCAM, and maximizing hotel revenues.
  • Negotiate with clients, meetings and other functions, all arrangements, suggesting menus, bar set up, room arrangements as per policy and procedure. Inform other departments of arrangements.
  • Daily solicitation for new business, contract negotiation and review, coordinating local marketing efforts and facilitating a high level of communication before, during and post event with pertinent hotel staff to ensure a high level of service for each catering event and other duties as assigned.
  • Train and supervise other associates.
  • Use his/her personal judgement to integrate current trends in event management and event design.
  • Solicit banquet and catering sales by telephone and personal contact.
  • Work closely with our sales team for all catering functions to ensure maximum utilization of facilities.
  • Maintain budgeted sales quotas.
  • Create new ideas to increase catering revenue during low demand periods.
  • Finalize details on Banquet Event Order Sheets by making customer contact, receiving finalized program and publishing BEOs for distribution.
  • Perform all guest contact activities in a cordial, efficient and professional manner, at all times maintaining a commitment to guest satisfaction.
  • Solicit future business from current and past customers.
  • Facilitate events that have been contracted at the hotel. Duties to include, but not limited to, setup/teardown of event space, cleaning event space, maintaining food & beverage items during event and delegating responsibilities to Banquet Captain when applicable.
  • Establish and review plans and actions on a quarterly basis and update as needed. Establish sound objectives and accomplish objectives on a timely basis.
  • Meet or exceed own booking goals, appointment goals and solicitation goals each month by talking and personally meeting with customers to sell hotel function space.
  • Maintain records on cancellations and turndown report, analyze these report quarterly. 
  • Review future bookings with Sales and Marketing/Revenue Management team weekly. 
  • Maintain catering/sales account database in accordance with standards set by Management Company and ensure compliance with the property's specific requirements.
  • Provide site tours to potential customers of the hotel's banquet facilities.
  • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, room block review, Pre-Post convention meeting, etc.)
  • Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, DTS, accounting, restaurants, bars, and engineering and be able to exercise discretion and independent judgement as it relates to these departments when handling guest complaints, employee issues, or other matters of significance.
  • Position requires the manager to be able to work a flexible schedule including weekends to oversee the execution of your events. During peak social seasons, the Sales & Catering Manager can expect their work schedule to fluctuate based upon business booked and event facilitated.

Experience:

Minimum 2 years catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel Sales or Culinary Arts; OR, an equivalent combination of education and experience.  Licenses/Certifications Must possess a valid driver’s license and reliable transportation to drive to appointments.  Microsoft Office Suite.  Basic mathematical/analytical skills.  Attention to detail.


Why The Oread?
We offer competitive wages, and full-time associates are eligible to participate in our benefit package which includes medical/dental/vision plans, life insurance, ST/LT disability options, bonus plans, 401K options, tuition assistance plus training & development and career advancement opportunities.

Pay Range:  $52,655 - $65,819

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About this Employer

The Oread Hotel

1200 Oread Avenue
Lawrence, KS 66044

(785) 843-1200

99 Room Hotel

theoread.com

Perched atop Mount Oread at the north gate of The University of Kansas, The Oread's spectacular views look out over the Kaw River Valley and across campus to the Campanile and KU Football Stadium. The beautifully constructed limestone building is the perfect combination of the traditional architecture of the KU campus with the contemporary elegance of The Oread's spacious public and private areas. 

The Oread's 10 above-ground floors and five below ground levels contain two large banquet rooms perfect for weddings and large business and social gatherings, a business center with meeting and breakout rooms, a theater with state-of-the-art audio/video equipment. The Oread's lifestyle amenities include a tanning salon and fitness center, a variety of restaurants and bars on six levels, including upper-level outdoor terrace bars and observation decks with breath-taking views.