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Food & Beverage Manager

Posted September 20, 2022

Suncadia Resort
Cle Elum, WA
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About This Job

Job Overview:

The Food & Beverage Manager will provide oversight and management to property restaurants. They will manage the training of all staff to ensure excellent service standards.  The F&B Manager will always conduct themself in a professional manner with a demeanor that supports the purpose and values (supporting behaviors) at Suncadia.

Job Responsibilities:

  • Responsible for concessions bottom line financial profitability;
  • Comply with all Liquor and Labor regulations;
  • Responsible for reinforcement of department and company standards through training including all Suncadia policies, procedures and safety regulations;
  • Responsible for understanding POS system, updating changes and training staff in its use;
  • Responsible for the proper use of supplies, materials, and equipment;
  • Responsible for maintenance of the wine program, adhering to corporate beverage programs, including the purchase, storage, inventory control and wine list incorporation of the restaurant and bar;
  • Conduct employee hiring and training, establish employee standards, conduct evaluations of work performance, accurate and timely management of payroll and employee work schedules;
  • Attends all meetings required of Department Leaders;
  • Develop an atmosphere of professional friendliness and act as a representative of Suncadia to the public;
  • Maintains a commitment to customer service and guest satisfaction
  • Provides leadership to all Food and Beverage Outlets
  • Assists in the development and execution of new promotions, events, etc. 
  • Responsible for the service standards of the outlets
  • Maintains strong knowledge of hospitality trends, especially in food & beverage
  • Monitors Revinate scores, shares with team and ensures service standards are met
  • Scheduling and payroll for outlets, adjusting daily staffing levels as appropriate
  • Provides prompt follow-up to all guest concerns
  • Touches tables in outlets in an effort to strengthen guest relations
  • Maintains a safe and pleasant work environment 
  • Manages Outlet F&B storage
  • Works closely with purchasing to ensure proper cost control and quality product
  • Recommends discipline and/or termination when appropriate of team members
  • Attends appropriate resort, division and department meetings
  • Maintains an up to date working knowledge of all resort amenities as well as any special events
  • Interacts with resort staff in a professional manner, assisting other departments with necessary information
  • Communicates all pertinent information to the outlets team
  • Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver.
  • Remains alert, courteous and helpful to the guests and team members at all time
  • Performs other duties as assigned

Job Requirements:

  • Minimum two years’ experience in high end restaurant management, preferably in resort/hotel setting;
  • Ability to work well with others and function well in fast paced environment;
  • Knowledge of resort operations;
  • Knowledge of food, beverage, institutional supplies and other resort equipment;
  • Computer literate;
  • High school education or GED equivalent. College degree preferred;
  • Must be knowledgeable in wine and wine service;
  • Thorough knowledge of cuisine and working knowledge of food preparation, dining room etiquette, service requirements, supervision, administration, and cost control;
  • Must possess strong leadership, communication, and organizational abilities;
  • Knowledge of food and beverage products;
  • Knowledge of bar controls;
  • Must be 21 years of age or older;
  • Must obtain a Class 12 Mixologist permit within 90 days of beginning employment;
  • Current Food Handler’s permit or ability to obtain one within 2 weeks of employment;
  • Must be able to read, write and speak English;
  • Ability to work a flexible schedule that may include evenings, weekends and holidays
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About this Employer

Suncadia Resort

3600 Suncadia Trail
Cle Elum, WA 98922

(509) 649-6400

272 Room Resort

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Our Resort

With more than 6,000 acres of forested mountain landscape, sun-dappled meadows and rushing rivers, not to mention all the amenities of The Village, Suncadia Resort in Washington State offers a wealth of year 'round activities - perfect for a Washington State resort vacation with your family or a group. Miles of hiking and biking trails. Spa treatments and therapies at Glad Spring Spa. Thirty-six holes of mountain golf. The 2.2 million acre Wenatchee Washington Forest.

This Pacific Northwest resort's luxury lodging can accommodate groups of any size. The Inn at Suncadia is an intimate, elegant lodge in a mountain setting with golf course views and stunning Northwest-style design. The Lodge at Suncadia is a lodge in the grandest Northwest tradition, featuring majestic architecture, panoramic river and mountain views, and all the amenities of a full-service luxury hotel and conference center. A collection of custom, Cle Elum vacation rental homes are also available for girls getaway or multi-family vacation at Suncadia.