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Catering Assistant

Posted September 21, 2022

Los Angeles Athletic Club & Hotel
Los Angeles, CA
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About This Job

The Los Angeles Athletic Club is seeking a motivated, service-driven Sales Assistant.  For more than 140 years, The Los Angeles Athletic Club has remained dedicated to its mission of providing for the body, mind and spirit of its members. Our private club includes state-of-the-art athletic and spa facilities, award-winning restaurants, bars, luxury event spaces, conference, and hotel rooms, and an array of social, business, and athletic events.

The Sales Assistant is responsible for providing administrative duties for both the Director of Events & Director of Hotel Sales. This key role ensures the success of the sales departments, providing office support in the Club and continuing effort to deliver outstanding guest service and financial profitability.  Additional responsibilities include: staffing, rentals, prospecting, client management, client retention, event logistics, and planning.  The Sales Associate will be first on the phone, speak directly with clients to help customize orders and menus, assist and support Director of Catering and Sales when needed. The environment is focused on organization, growth and is fast-paced.

Come join our Team!

Job Overview:

  • Consistently offer professional, friendly and engaging service
  • Build and foster relationships with members and clients
  • Greet and assist members and clients, respond to requests in a timely, friendly and efficient manner
  • Perform word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail and taking notes and/or dictation
  • Answer telephones, schedule team members, prepare event contracts, distribute Banquet Event Orders to Food & Beverage Departments
  • Coordinate department projects, as needed
  • Oversee maintenance of office equipment
  • Preparation and processing of transfers, credits and debits, interfacing with accounts receivable, payable, credit manager and clients as needed
  • Perform other general office duties and assist with special projects, as needed
  • Ensure billing accuracy and conducts bill reviews with the clients prior to processing the final bill
  • Assist with the sales process as necessary
  • Follow departmental policies and procedures
  • Follow all safety policies
  • Other duties as assigned

Must Have:

  • Minimum 1+ years hotel or private club experience in upscale environment
  • Previous administrative experience within a similar role required
  • Proficient in Microsoft Suite in particular, Excel
  • Excellent communication skills, both written and verbal required
  • Ability to multitask and work on various accounts at once
  • Highly responsible, reliable, and able to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to work independently and in a team environment
  • Ability to use and learn new software
  • Knowledge of standard office practices and procedures
  • Knowledge of best practices and principles in hospitality industry

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Los Angeles Athletic Club & Hotel

431 W 7th Street
Los Angeles, CA 90014

(213) 625-2211

102 Room Hotel

laac.com

A private oasis in DTLA.

The Los Angeles Athletic Club Hotel is a boutique hotel that occupies the top three floors of a 12-story historic landmark private club building. A stay at a historic private club is an entirely unique experience. Collapse onto cool cotton sheets after a rigorous game of squash. Rejuvenate in our spa with a steam or massage, and indulge in one of our signature cocktails offered at our award-winning bar, Invention.