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Pool Waitress

Posted September 22, 2022

DoubleTree by Hilton Resort & Spa Marjan Island
Ras Al Khaimah, United Arab Emirates
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About This Job

Description

A Pool Waitress is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations.

What will I be doing?

As a Pool Waitress, you will be responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Attending the Customers while skating on Roller Skates.
  • Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations
  • Use every possible opportunity to gain knowledge in all areas of bar supervision
  • Ensure all tables receive their drinks and food as requested
  • Maintain the cleanliness of all equipment used during shifts
  • Maintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times
  • Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents
  • Comply with Company Health and Safety, and Fire Regulations and procedures
  • Adhere to the Company disciplinary policy when necessary
  • Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
  • Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it
  • Meet or exceed the monthly drink profit margin target

Requirements

What are we looking for?

A Pool Waitress serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Should have roller skating skills
  • Customer Service experience in supervisory or above capacity
  • A warm personality, attentive and smartly presentable
  • Ability to listen and respond to demanding Guest needs
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient
  • Committed to delivering high levels of customer service
  • Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in similar role
  • Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

DoubleTree by Hilton Resort & Spa Marjan Island

Marjan Island Blvd
Ras Al Khaimah
United Arab Emirates

+971-7-203 0000

725 Room Resort

doubletree3.hilton.com

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At A Glance

Experience a warm welcome at DoubleTree by Hilton Resort & Spa Marjan Island with the signature chocolate chip cookie at check in. Located in Ras Al Khaimah, this charming resort is close to shopping and entertainment at Marjan Island and Al Hamra Mall. Guests enjoy easy access to a wealth of sporting and leisure options, including golfing, sailing, aviation and desert camping.

Take in beautiful sea views from your spacious and inviting guest room or suite. All of our rooms offer either a balcony or terrace, with direct access to the beach. Relax on the soft sands of private, white sandy beach, swim in one of the seven temperature-controlled pools or stay active in the fitness center fully equipped with top of the line Technogym equipment.

Indulge in a therapeutic treatment or massage at the spa, boasting 7 treatment rooms and wet spa area. Enjoy the privacy in the ladies only spa with indoor pool, 2 treatment rooms, and relaxation lounge. Food lovers will be spoiled for choice with 14 on-site bars and restaurants, including four specialty restaurants, an all-day dining venue, rooftop bar and night club.

The resort boasts of a kids club with climbing wall for active kids and Arcade Zone, in addition to an extensive outdoor playground. The Pirate Boat Aqua Zone is guaranteed extra fun for the whole family. The new Tarzan boat which is the largest in the UAE is set to entice thrill seekers as the ultimate water playground.