Search 28,388 current hospitality jobs

Operations Manager

Health Benefits, 401k with Company Match, Employee Assistance Program, PTO, Holiday Pay, Travel Discounts, Bonuses/Incentives and more!

Posted September 23, 2022

Homewood Suites by Hilton Columbus
Columbus, GA
Apply Now Save this job

Compensation

Staring at $35,000 and up to $38,000 (Sign-on Bonus of $1,500) Also includes ; Health Benefits, 401k with Company Match, Employee Assistance Program, PTO, Holiday Pay, Travel Discounts, Bonuses/Incentives and more!

About This Job

Great benefits including: 

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • FREE life insurance
  • Vacation Pay
  • Holiday Pay
  • Management training
  • 401k with Company Match
  • Employee Assistance Program
  • Travel Discounts

Banyan Tree Management is a Florida-based hotel management and development company that has been named multiple times to Inc's list of fastest growing private companies in the United States. We currently have 19 properties in our management portfolio and offer a dynamic work environment with avenues for professional and personal growth. We strive to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.

We are seeking an individual who embodies the core values that are integral to our success:

  • Transparent & Accountable
  • Humble, Respectful & Dedicated
  • Embrace Opportunity
  • Create Value for Shareholders
  • Family Matters

Summary

The Front Desk Supervisor’s responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations, recommendations for things to do and places to eat plus anything else that can improve the guests stay. Employee training, counseling, training and scheduling may be required. You will also be required to occasionally clean or assist other departments as needed. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.

Essential Functions

  • Oversee all aspects of the Front Desk team including training, coaching/counseling, and possibly scheduling
  • Assist GM/AGM in meeting company and brand standards along with reporting accuracy/deadlines
  • Provide a welcoming environment at all times
  • Courteous phone etiquette  
  • Computer literacy
  • Ability to effectively communicate with guests in a professional manner
  • An energetic and outgoing personality
  • Handle cash and credit cards accurately
  • Demonstrate teamwork
  • Protect guest information and ensure privacy
  • Attempt to resolve complaints immediately and take ownership of situations
  • Complete all Brand and Company Training in a timely manner
  • Strive to achieve 100% guest satisfaction

Education, Experience, Other Requirements

Required

  • Flexibility to work in shifts and report for scheduled shifts
  • Ability to work with little or no supervision while meeting high-performance standards
  • Excellent organization skills
  • Ability to follow instructions
  • High School Diploma or GED

Preferred

  • AA or Bachelors Degree
  • Work experience in Customer Service in the Hospitality Field
  • Experience with hotel operation systems

EEO Statement

Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. These laws prohibit employment discrimination based on race, color, sex, religion, national origin, age, disability, marital status, veteran status, or any other characteristic protected by law.

Apply Now Save this job

About this Employer

Homewood Suites by Hilton Columbus

6614 Whittlesey Boulevard
Columbus, GA 31909

(706) 568-3545

91 Room All Suite

homewoodsuites3.hilton.com

At A Glance

Combining the comforts of home with thoughtful service, Homewood Suites by Hilton Columbus offers the ideal hotel accommodations near Columbus Metropolitan Airport and the Columbus Convention Center. This Columbus, GA extended stay hotel is also the perfect destination for lodging near Fort Benning. With a variety of hotel amenities and perks, like a complimentary hot full breakfast and complimentary WiFi, we offer convenience and value to ensure your stay in Columbus, Georgia is comfortable, and fits neatly into your travel budget.

Visit popular attractions near our extended stay Columbus, Georgia hotel, including the Coca-Cola Space Science Center, the National Infantry Museum at Fort Benning, and Callaway Gardens. Corporate guests will appreciate the proximity to AFLAC, TSYS, Synovus and area hospitals, as well as the hotel’s fully equipped business center.