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Banquet Server

Posted September 23, 2022

AC Hotel by Marriott Columbus
Columbus, OH
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About This Job

We are hiring Banquet Servers!

We are looking for people that have a passion to serve others. The events at our hotel provide great exposure of our venue for receptions, meetings, trainings, reunions, and more! It’s our place to really shine so that the word of mouth will bring in additional business. To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.

Our Banquet Servers are responsible for serving meals with friendly responsive customer service and create an exceptional dining experience for all.

Essential Functions

• Provide exceptional guest service to all customers.

• Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.

• Participate in good communication with guests with questions regarding the menu.

• Deliver food and beverages from staging areas to guests.

• Assist other servers during peak periods in delivering food and guest requests.

• Learn and practice buffet, plated, and reception style meal services (training provided) to RCGR standards.

• Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction with food and service.

• Respond promptly and courteously to any requests.

• Setup, execution, and clean-up for an event.

• Performs side work to prepare for upcoming events.

• Maintain clean service areas at all times.

• Maintain a professional and personable appearance.

• Perform other duties as assigned.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages.  Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. 

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation:  Quality, Integrity, Community, Profitability, and Fun.  It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

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About this Employer

AC Hotel by Marriott Columbus

517 Park St
Columbus, OH 43215

1 614-227-6100

Discover modern refinement at our Columbus Downtown Hotel

Discover the New Modern. The AC Hotel Columbus Downtown offers a unique combination of quality, timeless European design comfort, and a true authenticity. With some of the most beautiful views of the city, experience the vibe on the rooftop at Lumin Sky Bar. The AC Hotel Columbus Downtown is perfectly situated within the entertainment and artistic heartbeat of the city – The Arena District and Short North, boasting 350 restaurants, pubs, art galleries, unique boutiques and concert venues. Just steps away from the downtown business district and Capital Square. The AC Hotel is within a 4-block radius of the Columbus Convention Center, beautiful Scioto Mile, Nationwide Arena, OhioHealth Performance Center (Columbus Crew SC), the popular North Market & scenic Goodale Park. Experience the European inspired guest rooms. Enjoy our 24-hour fitness center, rooftop bar, two inspired event spaces with floor to ceiling windows, and complimentary Wi-Fi throughout the hotel. We overthink your stay so you don't have to.