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Director Revenue-Hotel

Posted September 23, 2022

Hotel Queen Mary
Long Beach, CA
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About This Job

Job Summary

The role of the Director Revenue-Hotel is to provide direction to property teams to identify develop and implement all potential revenue opportunities for 1 full service premium select and/or independent branded hotel. This role will provide integral support daily to the team for both long-term and short-term goals system reporting and tools and accurate forecasting to maximize the total revenue and profitability for the hotel(s) they support. This role will also be expected to participate and be a key member of the Executive Committee for the hotel as applicable. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

Responsibilities

Qualifications

  • High school diploma or equivalent is required. 
  • At least 5 years of progressive experience in a hotel or a related field required; or a 4-year college degree in business statistics revenue management or hospitality and at least 3 years of related experience.
  • Knowledge in Microsoft Office Products with a prerequisite in Excel formulating and reporting.
  • Understanding of general hotel operations and the philosophy of yield management.
  • Knowledge of branded or similar PMS system internet and travel websites and industry specific reports including Travelclick and STR desired. 
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Use critical thinking skills to investigate changes in demand pace production and channel/source contribution to anticipate a response and ensure communication of critical information.
  • Excellent presentation written and verbal communication to convey information and ideas clearly.
  • Strong organizational management and ability of handling multiple responsibilities at any given time
  • Approach all encounters with owners guests and associates in a friendly objective and service-oriented manner.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage professional safe and efficient operations.

JOB RESPONSIBILITIES:

  • Set manage and collaborate with GM/DOS to input appropriate yield controls to maximize hotel's revenue from all distribution channels.  
  • Coordinate with the front office team to maximize revenue through effective inventory management upselling and sell-out efficiency
  • Collaborate with Sales and Marketing to provide consultation on strategies for negotiating and booking optimal group and catering business as well as to ensure hotel meeting space is properly utilized to maximize room and food and beverage revenue potential. 
  • Manage brand/third-party channels and relationships by working with OTA market managers on promotions and market exposure; follow up to analyze ROI on any paid placements or marketing programs to ensure the hotel is maximizing revenue. 
  • Clearly relays items/actions discussed during daily/weekly/monthly meetings and distributes meeting notes (and applicable reports) to all appropriate stakeholders in a timely manner; will be required to facilitate meetings as well. 
  • Effectively leverage manage and maintain the applicable Sales & Revenue Management system(s) daily operations forecasting support and reporting in accordance with hotel and brand Revenue Management Standards as applicable.
  • Analyze applicable revenue reports to make Yield Management decisions and update respective inventory and rate information directly through the system(s) when necessary. Perform displacement analysis to support group sales decisions and communicate highlights and/or action plan recommendations to Revenue leadership.
  • Place test calls to ensure accuracy of rate quoting restrictions and selling approach.
  • Ensure accurate preparation and analysis of market segmentation reports production reports source contribution analysis daily pick-up reports and pace summaries. Own the compilation distribution and interpretation of sales and revenue data. 
  • Analyze and review monthly and weekly STR Report results understanding gains or losses of RevPAR Index and applying this knowledge to impact and predict future results and further help develop proactive strategies to gain share against the competition. 
  • Develop monitor and adjust group pricing strategies preferred patterns and need periods where necessary. 
  • Serve as key contact for questions with regard to system use and/or revenue management principles. May provide in-person training as required.
  • Engage in the annual BT pricing process.  Provide data analysis of production trends and pricing guidance to hotels to ensure alignment to annual revenue goals.
  • In partnership with the strategy team execute daily weekly and monthly 30-60-90 day forecast and annual budget.  Contribute to daily weekly and monthly 30-60-90 day forecast and annual budget processes.
  • May participate in the monthly financial review (ownership invited) focused on sales revenue and P&L; level of involvement may vary based on portfolio type.  
  • Represent the hotel by participating in and/or conducting industry functions in the area as applicable.
  • Manage and communicate group cut off dates. 
  • Monitor the status of the hotel throughout the day. Adjust any inventory controls that need to be modified through the applicable Revenue System(s) and communicate to the strategy team.
  • The individual in this role may develop and coach a team of Revenue professionals as applicable to the hotel size and/or structure.
  • Perform Special projects participate on task force and/or committees trainings and other responsibilities as assigned.
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About this Employer

Hotel Queen Mary

1126 Queens Highway
Long Beach, CA 90802

Telephone (877) 342-0738
Reservations (877) 342-0742

346 Room Hotel

www.queenmary.com

WELCOME TO THE QUEEN MARY!

Once a world-class ocean liner, the Queen Mary Hotel offers guests unique accommodations and a wide array of attractions that simply cannot be found anywhere else.

UNIQUE LONG BEACH HOTEL ACCOMMODATIONS

Whether it’s the authentic polished wood paneling, the original 1930s artwork, the Art Deco style or the operable porthole(s), there’s no question that the Queen Mary Hotel is unlike any other Southern California hotel. Each stateroom is unique with its own personality and offers a real glimpse into what transatlantic travel was like during the 30’s, 40’s and 50’s. With an impressive history and tradition of excellence, the Queen Mary Hotel is more than a place to rest one’s head – it’s an entire experience.

THE QUEEN MARY EXPERIENCE

From historic tours, to paranormal attractions, shops, spa and various events, there are a wide variety of things to do and see while aboard the ship. We hope you enjoy your stay aboard the Queen Mary and take advantage of all the wonderful sites, sounds and tastes, the ship has to offer.