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Grand Club VIP Concierge

Free Hot Meal. Clean Uniforms. HYATT HOTEL ROOMS Employee Discount. Discounted Parking. Full Time and Part Time available. Full Time Benefits

Posted September 23, 2022

Grand Hyatt Nashville
Nashville, TN
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Grand Club at Grand Hyatt Nashville


Competitive Compensation

About This Job


This is the job description for CONCIERGE & CLUB LEVEL STAFF. Job Title: Concierge Department: Front Office Company: Dimension Development Reports To: Grand Club Manager Supervises: N/A Job Purpose: To improve guests experience while at the hotel by arranging for specific services and providing needed information. Job Responsibilities: 1. Offers information pertaining to available services and facilities of hotel, points of interest, and entertainment attractions.  2. Reports suspicious behavior of patrons to hotel security personnel. 3. Work with Culinary to pick up food for service periods. 4. Acts as host for service periods including breakfast, mid-day and evening service.   5. Takes the initiative to greet guests in a friendly and warm manner, check on guests as needed and offer a fond farewell. 5. Keep food areas clean and stocked. 6. Other duties as assigned. Job Skills: 1. Carry out specific oral or written instructions, frequently following a simple routine. 2. Perform the same task over and over, frequently in the same way. 3. Assist guests by lifting and carrying guests belongings. Job Qualifications: Education: HS Diploma or equivalent Experience: Previous Guest Service experience preferred Licenses/Certifications: N/A Physical Requirements and working conditions: Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 50 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others. Additional physical, visual and working requirements: X Outdoor weather conditions X Stand for long periods of time X Walk extended distances X Wet or humid conditions X Lift/carry 26-50 lbs. X Able to work overtime and irregular hours While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.

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About this Employer

Grand Hyatt Nashville

1000 Broadway
Nashville, TN 37203

(615) 622-1234

591 Room Hotel

The Grand Hyatt Nashville is inspired by Music City’s history, charm and personality.  The impressive 24-story hotel features 591 beautifully modern guest rooms, 77,000 square feet of event space, signature restaurants, multiple bars, a rooftop lounge, a pool deck overlooking the city, a Grand Club Lounge and a world-class spa.