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Housekeeping Manager

Posted September 23, 2022

Hilton San Diego Bayfront
San Diego, CA
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About This Job

Description

The beautiful Hilton San Diego Bayfront is looking to add a new member to their Housekeeping leadership team! A Housekeeping Manager is responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Hilton San Diego Bayfront is an 1190 room hotel located on the edge of the bay in Downtown San Diego, directly next to the San Diego Convention Center and across from Petco Park.  We have 160,000 square feet of meeting space, a full service spa and large outdoor park.

What will I be doing?

As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
  • Ensure rooms are clean and available to guests in a timely and efficient manner
  • Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
  • Oversee and conduct room inspections
  • Recruit, interview and train team members

Requirements

What are we looking for?

Requirements:
  • 1-2 years of supervisory experience in hotel housekeeping or front office
  • High school diploma or equivalent
  • Full proficiency with MS Word, Outlook, Excel
Preferred Qualifications:
  • Current Housekeeping supervisory or management experience
  • Proficiency with OnQ
  • Bi-lingual Spanish
  • Union team experience
  • Big box property experience (800 rooms)

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Hilton San Diego Bayfront

1 Park Boulevard
San Diego, CA 92101

(619) 564-3333

1,190 Room Hotel

www3.hilton.com

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At A Glance

San Diego’s distinctive coastal culture is obvious the moment you arrive at Hilton San Diego Bayfront. This 30-story hotel, with sun and sea-inspired design, offers a cool vibe and great amenities. Our location, adjacent to the San Diego Convention Center and across the street from Padres’ Petco Park, couldn’t be more convenient. While you’re here, enjoy stunning views, relaxing leisure facilities, extensive meeting space, and trendy dining venues.

Look no further for a stunning venue for your next San Diego meeting or event. Our fabulous location, 165,000 sq. ft. of indoor/outdoor event space and Bayfront Park give you endless options to plan your dream event.

  • AAA Four-Diamond hotel, adjacent to the San Diego Convention Center
  • Walking distance to Petco Park and the Gaslamp Quarter
  • Views of the bay and the skyline from all rooms and suites
  • eforea spa, heated saltwater bayside pool, and fitness center
  • Unique Bayfront Park event venue, offering 4.3 acres of space
  • Six dining venues, from casual to fine dining