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Night Auditor

Posted September 23, 2022

Mystic Dunes Resort & Golf Club by Diamond Resorts
Kissimmee, FL
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About This Job

Job Description

Currently seeking team members who are passionate about building lasting vacation memories for owners/guest visiting our resort properties!

New Hire Bonus up to $1,500!

HGV Now Offers Day One Team Member Benefits!

What will I be doing?

The Night Audit position is leading all aspects of the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. You will be responsible for driving company success through performing the following activities to the highest standards:

  • Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence.
  • Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
  • Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
  • Generates housekeeping reports and prints folios departures.
  • Compiles daily revenue reports and files work accordingly.
  • Responsible for accurate management of cash funds and daily shift deposits.
  • Assist with Front Office duties and is the overnight guest service agent.
  • Calculates account balance at month-end and submits to accounting.
  • Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
  • Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
  • Assists with guest and owner needs and requests delivering outstanding hospitality at all times.
  • Assists with other departmental duties such as bell stand, answering phones, etc.
  • Reports any unresolved problems with owners and guests to management.
  • Maintains clean work area. Provides information on area attractions and resort amenities.
  • Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.

Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!

Qualifications

What are we looking for?

A team-first demeanor!

To fulfill this role successfully, you possess the following minimum qualifications and experience:

  • High School diploma/GED
  • No experience required

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

  • 3-5 years of related experience
  • 2+ years of Supervisory experience

What will it be like to be a Team Member.....

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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About this Employer

Mystic Dunes Resort & Golf Club by Diamond Resorts

7600 Mystic Dunes Ln
Kissimmee, FL 34747

(407) 396-1311

Explore Orlando Area Attractions From Our Resort In Celebration

Discover the perfect family getaway to the Orlando, Florida area at Mystic Dunes Resort & Golf Club. Designed to be your home-away-from-home in scenic Celebration, our resort hotel is tucked among 600 acres of rolling hills, lush Florida nature preserves and beautiful tropical gardens and the emerald greens and fairways of our championship golf course. 

Arriving at the resort, you are welcomed into a lobby that has been recently updated in a bright, fresh and modern style and greeted by warm, friendly locals who know exactly how to make you feel taken care of. Spacious, condo-style villas come in studio, one-, two- and three-bedroom options appointed with kitchens, washer/dryers and private balconies.   

Whether you’re planning a family holiday, romantic getaway or golf vacation, Mystic Dunes Resort & Golf Club is the perfect gateway to an unforgettable Orlando, Florida retreat.