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Director of People & Culture

Posted September 23, 2022

Graduate Minneapolis
Minneapolis, MN
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About This Job

Graduate Hotels®, is seeking a Director of People & Culture  to lead and coordinate culture and people programs, training, and initiatives for Graduate Minneapolis. They will provide partnership and administrative support to property leadership including, but not limited to recruitment, new hire orientation, employment record keeping, employee rewards and recognition program, employee events, and community engagement. 

Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their communities.   

We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.   

Graduate Hotels is proud to be Great Place to Work-Certified™, proving that our associates feel our commitment to cultivate a culture of inspirational and supportive leadership.  

Job Duties And Responsibilities 

  • Business Partner to operations, providing people and culture (HR) guidance in relation to talent management, company policies, procedures, and an overall resource to support the associates employment experience. 
  • Involved in property’s overall compensation and wage strategy, completing wage surveys, audits and proposing adjustments to GM/ MD/ RHRD where needed 
  • Coordinates recruiting efforts for property by building awareness of the talent within the community and university, posting positions, and screening applicants for brand and position fit.   
  • Process applications, hires, and pre-employment screening in HRIS and ATS systems  
  • Facilitates new hire orientation, onboarding, and training programs  
  • Maintains basic employment information in HR information system, including scanning of employment documents into electronic personnel files within the HRIS 
  • Answers HR line and routes calls accordingly 
  • Processes employee separations and answers employment inquiries including state unemployment claims for the property 
  • Supports leaders in navigating employee relations and corrective action situations 
  • Communicates delicate human resources concerns and incidents involving leadership to regional people and culture leadership   
  • Maintain knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. 
  • Serve as a policy expert to assist Operations management in adherence of company policies, processes and practices. 
  • Is in the know of culture concerns and brings them to the attention of the appropriate party and/or regional people and culture leadership  
  • Coordinates recognition programs including reminders, award ordering, and celebratory announcements 
  • Administers company recognition and engagement programs to include Extra Credit, Referral Program, Quarterly Service Awards Program, and/or any other company implemented program  
  • Assists with ensuring compliance posters are in employee areas, timeclock is assessible, and breakroom/employee areas exude Graduate brand and culture 
  • Assists and is the liaison to company benefit and perk programs  
  • Consistently tracks brand and compliance training through the LMS and other company established training programs, communicates training gaps and accomplishments 
  • Assists and supports associates in navigating and locating appropriate employment resource and/or contact 
  • Provides assistance to all people and culture projects as needed by GM and/or Regional people and culture leadership. 
  • Takes on special brand assignments and mentorship of new Culture Champions as needed  
  • Other duties as assigned 

Education And Experience

  • Degree in hospitality, human resources or business administration preferred  
  • Over 1-year in Culture Champion and/or HR related position in hospitality 
  • Proven Experience navigating community and employee relations  
  • High proficiency with Microsoft Office including Outlook, Excel, PowerPoint and Word 

Knowledge, Skills And Abilities

  • Knowledge, understanding, and comfort training others, facilitating programs/presentations, and public speaking internally and externally 
  • Strong customer service and interpersonal communication skills 
  • "Hands-on" approach to projects and initiatives  
  • Ability to maintain strict confidentiality and has proven trust by others at all levels of the organization  
  • Positive presence and command skills 
  • Managerial courage and proven ability to partner and support leadership  

About Graduate Hotels®

Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country.  Each hotel pays homage to the heritage of its unique town through cultural nods to the local community.  Launched in 2014, there are 35 hotels across the U.S. and U.K. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit www.graduatehotels.com

  • Graduate Hotels is an Equal Opportunity Employer.
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About this Employer

Graduate Minneapolis

615 Washington Ave SE
Minneapolis, MN 55414

(612) 379-8888

304 Room Hotel

www.graduatehotels.com

Managed By

Our Hotel

Graduate Minneapolis is more than just a place to lay your head. While you’re with us, tee off in our Topgolf Swing Suite, grab a cocktail at The Beacon, our laid-back restaurant and bar, and get your heart rate up on one of the Peloton bikes in our first floor gym. We’re the perfect spot for Gophers – and their dogs! Pets stay free at Graduate Hotels.

Nestled in the heart of campus just a stone’s throw from Coffman Memorial Union and the Gophers’ stadium, we are home team central for golden get-togethers. Our lush lake house landscape is dotted in forest green, woodland toile, as well as Prince-ly details of custom paisley and a little red Corvette to bring you home. From meetings in town to campus meetups, the lobby is lounge-central for student hang time or some serious air hockey tournaments. Roving food carts serving local flavor (‘sota stuffed burritos, hand crafted hot cocoas and all-star spirits) drift amid the cozy communal tables, dramatic fireplace and woodsy backdrop.

From breakouts to breakfast, boardroom business or ballroom sized soirees, we can help plan your Minnesota meeting or Golden Gopher gathering for groups from 6 to 600. From customized wedding parties, creative catering and all the local charm and technology to make it memorable, we are here to help celebrate.