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Driver/Door Attendant

Posted November 28, 2022

Courtyard Dulles Airport Herndon
Herndon, VA
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About This Job

We are seeking Part-Time and Full-Time Overnight Shuttle Drivers.

Rate of Pay: $15.75

The Van and Shuttle Driver will drive guests to area locations within a mile radius of the hotel. 

Key Duties & Responsibilities

  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
  • Maintain knowledge of a) scheduled daily activities. b) daily arrivals/departures, house count. c) features and services provided by the hotel. d) hours of operation of each outlet. e) parking facilities, layout, hours of operation, prices, and procedures.
  • Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return.
  • Drive guests to the desired location within a one-mile radius of the hotel
  • Ensure security of the vehicle and its keys.
  • Relay accurate directions to guests/visitors on inquiries regarding destinations within the local area.
  • Inspect vehicles on a daily basis
  • Report any vehicle/safety hazards;
  • Follow designated procedures for vehicle accidents, breakdowns, and incidents.

Education & Experience

  • Valid drivers' license.
  • Excellent driving record.
  • Thorough knowledge of local areas and roads. 
  • 3+ years of experience driving vehicles.
  • Good understanding of the English language.
  • Able to drive all types of vehicles.
  • Compute basic arithmetic.
  • Ability to communicate effectively with others both verbally and written.
  • Provide excellent customer service and maintain a professional demeanor.
  • Maintain concentration and think clearly under all driving conditions.
  • Work in variable weather conditions.
  • Ensure security of vehicles and hotel property. 
  • Maintain confidentiality of guest information and pertinent hotel data. 
  • Perform assignments with minimal supervision. 
  • Work cohesively with co-workers as part of a team. High school graduate or equivalent vocational training certificate. Prior training in guest relations. Knowledge of vehicle maintenance. Previous experience in a similar position in the Hospitality industry is preferred.
  • Must be flexible to work any shift as required, including weekdays and weekends.

Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.

Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.

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About this Employer

Courtyard Dulles Airport Herndon

13715 Sayward Boulevard
Herndon, VA 20171

(571) 643-0950

187 Room Hotel

www.marriott.com

Work hard & unwind at our hotel near Dulles Airport

Experience the Courtyard by Marriott hotel, located close to Washington Dulles International Airport, where we offer a free airport shuttle. Convenient to shopping, dining and DC attractions, this Marriott Dulles Airport hotel offers an array of services and features designed just for you. If you're in the Northern Virginia area, this hotel near IAD is just minutes from some of the city's leading businesses, including IBM, Amazon, Northrop Grumman, Raytheon, Boeing, Cisco Systems and Lockheed Martin. Spread out in comfort in our spacious rooms and suites at our hotel in Herndon, VA featuring plush bedding, ample work desks with ergonomic seating and flat-panel TVs. For your convenience, we also offer free high-speed Wi-Fi to keep you connected. We also have a 24-hour business center. After your day, enjoy cocktails at The Bistro. Our casual restaurant also serves breakfast, specialty Starbucks® beverages and dinner. Whatever prompts your visit, make it a successful one at Courtyard Dulles Airport.