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Transient Sales Manager

Posted November 4, 2022

The Muse Hotel
New York, NY
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About This Job

Located just steps away from Times Square and a few minutes walking distance from Broadway, The Muse Hotel New York is currently looking for an experienced, energetic and outgoing sales professional to fill the position of Sales Manager. We offer excellent benefits to include medical, dental, vision, life, short-term, long-term disability insurance, sick pay, holiday pay, vacation pay, hotel room discounts and much more!!

Why the Muse New York?

What could be better than helping your clients find a boutique oasis in the heart of midtown? The Muse New York is steps away from all the energy and culture known in midtown Manhattan. Yet, it provides the perfect ambiance to bring the adrenaline level down in a relaxing and contemporary environment. Your clients will thank you for their comfortable, oversized rooms, peleton-equipped fitness center, and proximity to midtown office buildings. You will be the shining star in their quest to find the perfect accommodations for their business travelers. 

Why Crescent Hotels and Resorts?

Crescent was started with a deep belief in our people, encouraging them to apply their energy, passion, and unique abilities to make our hotels run remarkably. When that happens, our guests experience The Crescent Care, an industry-leading ideal.

Our guests benefit from what each associate does as a part of this shared vision. We live the belief that we are successful because of our associates and that every role is important. As you grow, so does Crescent.

We value you and what you do. We manage properties of every size and major brand across North America.

Our goal is to hire the best people and prove that we are the only place you will ever want to work. Join us on that journey and explore the opportunities with us.

Whom are we looking for?

We are looking for someone passionate about creating a genuine customer experience while achieving revenue objectives. We want someone to represent the 4 diamond Muse New York with confidence and the spirit of hospitality.  The ideal candidate will have New York City experience and 2 years in a transient sales role. 

You will be responsible for effectively soliciting and securing new business travel and leisure travel accounts and strengthening the relationships and production of existing business travel accounts. You will work closely with the Director of Sales and Marketing and Revenue Management to negotiate pricing and optimize production to positively impact hotel revenues.

Job duties include but are not limited to:

  • Working directly with Director of Sales and Marketing and the Director of Revenue Management to negotiate pricing and optimize production to positively impact hotel revenues.
  • Building relationships through proactive account solicitation and responsive sales opportunities; Activities could include sales calls, entertainment, FAM trips, site inspections, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for sales opportunities.
  • Manages and develops relationships with key internal and external stakeholders.
  • Provides accurate & comprehensive reporting when needed.
  • Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue.
  • Understanding competitors’ strengths/ weaknesses, current economic trends, supply/demand for midtown.
  • Executes and supports the operational aspects of business booked (I.E. generating proposal, writing contracts, customer correspondence and etc.).
  • Achieves personal sales goals.
  • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business concerns, offering better business solutions.


Should have at least 2 years of experience in Sales in the Hospitality Industry.

New York City Business Transient and independent hotel experience 


Some group experience helpful.  

Opera PMS, Lanyon, and Delphi FDC knowledge preferred.  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

The Muse Hotel

130 W 46th Street
New York, NY 10036

200 Room Hotel

We Know Benefits 

Dedicated, satisfied, and engaged associates are the key to our continued success. 

At Crescent Hotels & Resorts, we strive for innovative ways to enhance our comprehensive selection of benefit offerings. Crescent associates working as few as 24 hours a week are eligible for our extensive menu of benefit programs.

Crescent's benefits offerings include:

  • Healthcare insurance and prescription drug coverage
  • Dental insurance
  • Vision insurance
  • Flexible/dependent-care spending accounts
  • Life insurance and supplemental life insurance
  • Short/long-term disability insurance
  • Domestic Partner coverage
  • Employee Assistance Program
  • 401(k) with employer matching
  • Paid holidays, vacation, and personal time off
  • Tuition reimbursement program
  • Discounted hotel rooms for associates and family