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Lobby Attendant

Part-time

Posted November 6, 2022

Detroit Marriott Southfield
Southfield, MI
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About This Job

ESSENTIAL JOB FUNCTIONS:

  1. Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
  2.  Empty room attendant carts of soiled linen and trash.
  3.  Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
  4.  Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
  5.  Flip mattresses and move furniture as assigned by supervisor.
  6. Comply with attendance rules and be available to work on a regular basis.
  7.  Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Ability to push and pull 200 lbs. required.

Ability to stand/walk 7+ hours per day required.

Ability to lift up to 150 lbs. with assistance required.

Ability to extend arms, scrub, bend and stoop for extended periods of time required. 

Ability to communicate in English with guests required.

Positive personality with an even disposition required. 

A professional appearance and polite manner required. 

Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.

Knowledge of chemical cleaning agents and operation of various cleaning equipment preferred.

Ability to understand and follow directions, and perform job functions under limited supervision.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff.  It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.  Every Crescent associate is a guest relations ambassador, every working minute of every day. 

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security: 

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Detroit Marriott Southfield

27033 Northwestern Highway
Southfield, MI 48034

(248) 356-7400

226 Room Hotel

www.marriott.com

Elevate your stay at our Detroit hotel in Southfield, MI

The stylish Detroit Marriott Southfield Hotel is one of Michigan's most desirable hotel destinations. With stunning public areas, enhanced meeting space and carefully redesigned guestrooms our Marriott in Southfield, MI hotel caters to the needs of business, leisure and group guests alike. This suburban Detroit hotel's location is near several area hospitals, LCA Arena, the Detroit Zoo, Henry Ford Museum, Comerica Park, Ford Field and many of the other local activities in the area. The Detroit Marriott Southfield Hotel is located near Fortune 500 companies including IBM, Verizon, AT&T, and other corporate headquarters. Our Detroit Hotel offers the perfect place to stay for family reunions, weddings or other social events, and guests are sure to enjoy the delicious catering and dining options from our on-site restaurant, Fire Iron Grill. Whether traveling to the Detroit area for business or pleasure you will find the Detroit Marriott Southfield Hotel uniquely suited to exceed all your expectations.