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Director of Human Resources People & Culture

Posted November 12, 2022

The Muse Hotel
New York, NY
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About This Job

The Muse Hotel New York is seeking a Director of People & Culture to lead the discipline for this very successful property.  We offer a very robust compensation and benefits package as well as celebrating your career path and successes.

JOB OVERVIEW: Directs and ensures the efficient administration and management of the

Human Resources function. To include recruiting, training, wage/benefit administration

and compliance with all federal, state and local regulations. Provides guidance and support

to management staff and hourly associates.

  •  Assist and support management staff with effective recruiting and interviewing

    techniques to ensure the hiring and retention of qualified associates.

  • Ensure compliance with Crescent hiring practices. Confirm and verify that new and

    existing associates possess proper employment eligibility documents.

  • Conduct interviews for all management positions.
  •  Conduct annual wage comparative survey within competitive set.
  • Ensure compliance of federal, state wage and hour laws and the Fair Labor Standard Act.

    Conduct all mandatory Crescent training programs.

  • Ensure brand training is completed for brand Quality Assurance audit, if applicable. Assist department

    managers to ensure on the job training is completed in a timely manner.

  • Coordinate & monitor hourly and management performance evaluation

    process. Assist department managers in writing annual performance reviews

    and developing achievable goals. Ensure merit increases are equitable and

    processed in a timely manner.

  • Support & coordinate all Crescent, human resource initiatives & business

    practices. Create an atmosphere of being the employer of choice.

  • Ensure compliance with OSHA regulations and Crescent safety training program.

    Manage all worker compensation and guest liability claims.

  • Assist with the coordination of benefits with Crescent’s benefit administrator

    for new hires, current & terminated associates. Assist associates with requests 

    Director of Human Resources

    for FMLA & personal LOA paperwork and coordinates the collection of

    insurance premium payments.

  • Ensure hotel departments are entering weekly schedules into web-based time

    keeping software. Provides weekly payroll reports to General Manager and

    department managers. Assists with processing of weekly/bi-weekly payroll by

    reviewing department time edits and pay code updates. Reviews & signs off on

    final pre-transmission report to ensure accuracy of payment for weekly/bi-weekly


  • Support, engage and guide department managers with the assistance of General

    Manager to develop a positive learning environment. Assists department

    managers with associate issues or concerns and developing problem resolution


  • Manage all labor relations activities and ensure compliance of negotiated union

    contract(s). Respond to all grievances in writing, negotiate settlements and act as

    the hotel representative at all arbitrations

Required Skills & Abilities

  • Strong interpersonal communication skills, both verbal and
  • Excellent time management and problem resolution
  • Thorough knowledge of Human Resource practices 
  • Extensive knowledge of State and Federal laws and regulations pertaining to Human Resource matters.
  • Five years of Management experience in the Human Resource/People & Culture discipline.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

The Muse Hotel

130 W 46th Street
New York, NY 10036

200 Room Hotel

We Know Benefits 

Dedicated, satisfied, and engaged associates are the key to our continued success. 

At Crescent Hotels & Resorts, we strive for innovative ways to enhance our comprehensive selection of benefit offerings. Crescent associates working as few as 24 hours a week are eligible for our extensive menu of benefit programs.

Crescent's benefits offerings include:

  • Healthcare insurance and prescription drug coverage
  • Dental insurance
  • Vision insurance
  • Flexible/dependent-care spending accounts
  • Life insurance and supplemental life insurance
  • Short/long-term disability insurance
  • Domestic Partner coverage
  • Employee Assistance Program
  • 401(k) with employer matching
  • Paid holidays, vacation, and personal time off
  • Tuition reimbursement program
  • Discounted hotel rooms for associates and family