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Veterinary Technicians Supervisor - Surgery

Posted November 13, 2022

Best Friends Roadhouse and Mercantile
Kanab, UT
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About This Job

Location: Kanab, Utah (relocation assistance may be available)

Hiring Range: This position will start at $54,000 annually.

Is high-volume spay and neuter your passion as a veterinary technician? Do you thrive in an active and exciting veterinary clinic or hospital environment? Imagine taking your skills to the next level leading the surgical team at the heart of Best Friends Animal Society, our headquarters in Utah, the largest no-kill sanctuary for companion animals in the country! Come live among the beautiful red rock canyons and put your veterinary experience to work for up to 1,600 dogs, cats, bunnies, birds, horses, and the thousands of additional clients and pets the Best Friends’ Sanctuary clinic serves. You'll be part of a professional medical team that performs lifesaving work, providing animals with top-of-the-line medical care.  

Our medical facilities include a 13,000-square-foot clinic facility with dedicated surgery and dental suites, state-of-the-art laboratory, x-ray suite, ultrasound room, and many more features to provide animals with all they need. In addition, Kanab is in beautiful southern Utah – an outdoor enthusiast's paradise. We are surrounded by world-renowned parks and nature sites such as the North Rim of the Grand Canyon, Zion National Park, Bryce Canyon National Park, Antelope Canyon, Lake Powell, Horseshoe Bend, Coral Pink Sand Dunes, and many more. If you are looking for a spectacular work-life balance and want to live in the outdoor playground of southern Utah, contact us today!  

As theVeterinary Services Supervisor you are responsible for leading the daily operations in surgery with a focus on high-volume spay and neuter. At Best Friends, supervisors conduct and oversee the daily functions of veterinary care and clinic programs, at the direction of their managers. Supervisors act with urgency to accomplish important tasks and play a direct role in achieving Best Friends Animal Society’s no-kill mission and organizational success. Supervisors may receive intensive assignments in a particular program, based on organizational needs.   

Culture Statement and Responsibility: We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles. Culture is how we talk to and treat ourselves and one another, it’s how we generate and respond to change, it’s how we plan and make decisions, it’s how we do what we do.  

Key Responsibilities:

  • Treat people around you as our most valuable resource by leading with Kindness and Compassion in all your actions, build trust by demonstrating authenticity and following through on your commitments, encourage self-care and work-life balance through your own example, and work to build strong relationships with your team by creating communication loops to share and receive honest feedback. You are responsible and accountable for the culture of your team.  
  • Work alongside team members and volunteers to oversee, coordinate and conduct daily clinic and veterinary care programs with the goal of utilizing volunteers and increasing operational efficiency to expand Best Friends lifesaving capacity; support care and cleaning for animals temporarily housed or transported within Best Friends’ vehicles, or facilities.  
  • Perform basic medical care including but not limited to medicating, vaccinating, subcutaneous fluids, and microchipping under the direction of a veterinarian; have a basic knowledge of general pharmacology, familiarity with patient monitoring equipment, surgical induction and recovery, and knowledge of animal physiology.   
  • Ensure and maintain a clean and disinfected working environment, maintain controlled substances logs, accurately enter, and maintain patient and client medical data.  
  • Be proficient in quality veterinary technical skills providing support, training, and performance feedback; participate in performance conversations; support hiring and onboarding; ensure teams meet expectations for Best Friends’ program requirements and procedures; support teams so that each person achieves their fullest potential as contributors to Best Friends mission and goals.  
  • Work collaboratively with and assist Best Friends’ team members in all areas of operations to support efficient processes and achieve veterinary services and organizational lifesaving goals; follow policies, procedures, and task lists, including accurate and timely communications, work completion, data entry, and recordkeeping; support the achievement of daily activities across teams.   
  • Maintain a safe workplace, value, and model safe work practices, adhering to organizational safety practices and rules, and addressing or communicating to leadership about unsafe practices and conditions. 

Required Skills and Experience:

  • Background of working or volunteering an animal shelter, veterinary clinic, or hospital surgical team as a certified veterinary technician, or highly experienced skilled technician working in states where certification is not required.  
  • Experience in leading teams or managing people preferred but not required.  
  • Bilingual or multi-lingual skills preferred but not required.   
  • Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with a conversational adoption process.    
  • Ability to work with, leash, kennel, walk, and handle cats, dogs and other species, including those with health and/or behavior conditions/concerns; basic ability to identify and speak to medical and behavioral characteristics of dogs, cats and a variety of other species.  
  • Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations.      
  • Ability to work in a fast-paced environment with well-developed organization skills to juggle multiple competing tasks and demands.     
  • Resourceful, get-it-done attitude; initiative to assist in any area or process; problem solving, seeking answers independently and enthusiastically; flexibility to persist until goals are achieved.  
  • Proficiency with Microsoft Office products; familiarity with veterinary and shelter software/animal management software, or desire to learn.     

Physical & Other Requirements:

Must be able to:     

  • Routinely lift 40 pounds and perform daily strenuous activity including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending.     
  • Perform repetitive tasks for extended periods of time including typing, sitting, walking, arm, and hand motion.      
  • Work indoors and outdoors in a variety of weather conditions including extreme heat and cold.     
  • Exposure to dogs, cats and other animals of all sizes, temperaments, and medical status.      
  •  Valid driver’s license, meeting Best Friends Animal Society’s driver qualification standards; ability to travel, including overnight stays, when needed.      
  • Daily hours and days of the week may vary according to the needs of the department schedule; position includes weekends, nights, and holiday work.   
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About this Employer

Best Friends Roadhouse and Mercantile

30 North 300 West
Kanab, UT 84741

Telephone (435) 644-2001
Reservations (435) 644-3400

40 Room Hotel

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About Best Friends Animal Society

The Best Friends Roadhouse and Mercantile is an extension of the longstanding hospitality experienced at Best Friends Animal Sanctuary. Best Friends Animal Society is a leading national animal welfare organization dedicated to ending the killing of dogs and cats in America's shelters. In addition to running lifesaving programs in partnership with thousands of animal welfare groups across the country, Best Friends has operations in New York City, Los Angeles, Atlanta, Houston, Salt Lake City and Northwest Arkansas and runs the nation’s largest no-kill animal sanctuary.

Best Friends Animal Society is a leading animal welfare organization working to end the killing of dogs and cats in America’s shelters by 2025. Founded in 1984, Best Friends is a pioneer in the no-kill movement and has helped reduce the number of animals killed in shelters from an estimated 17 million per year to about 347,000. Best Friends runs lifesaving programs all across the country, as well as the nation’s largest no-kill animal sanctuary. Working collaboratively with a network of more than 3,300 animal welfare and shelter partners, and community members nationwide, Best Friends is working to Save Them All®. 

While you are in Kanab, we welcome you to learn more about our lifesaving work, schedule a tour of the Sanctuary, and consider becoming a member of Best Friends Animal Society

Who We Are 

For over 30 years, Best Friends Animal Society has been running the nation’s largest no-kill sanctuary for companion animals and building effective programs that reduce the number of animals entering shelters.

The Best Friends Roadhouse Story

Your southern Utah vacation experience just got better: Welcome to the Best Friends Roadhouse and Mercantile, the latest (and greatest) lodging option among Kanab’s fast-growing hotel and motel offerings.

Located in the heart of Kanab, Utah, just five miles south of Best Friends Animal Sanctuary, the Best Friends Roadhouse & Mercantile welcomes pets and their people. For visitors to the Sanctuary and nearby national parks, it provides a pet-friendly place to stay.

The Roadhouse features 40 rooms as well as a variety of dog- and cat-friendly amenities and services, such as built-in cubbies for snuggling, dog washing stations, pet walking and a fenced dog park area with a splash zone. It’s an animal lover’s dream come true! We can’t wait to welcome you to the Roadhouse, where you can experience the warmth of Best Friends hospitality.

Just for Pets

At the Best Friends Roadhouse & Mercantile, pets are just as much guests as their people are. For their comfort and happiness, we are pleased to provide:

  • Personal pet welcome
  • Complimentary self-serve pet washing facilities
  • Complimentary cleaning products, located in the service building
  • Pet walking service provided in half-hour increments by Best Friends volunteers and staff (a fee applies)
  • Pet visits by our staff during the day (a fee applies)
  • Fenced pet-park area with splash water feature (for pets of lodging guests)
  • Pet treats, beds and retail items in the mercantile building
  • Built-in cubbies and snuggling areas in select guest rooms

Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.