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Market Director of People & Culture

Posted November 23, 2022

Holiday Inn Boston-Dedham Hotel & Conference Center
Dedham, MA
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About This Job

The Market Director of People & Culture (Human Resources) will over see three Holiday Inn properties in the Boston area - Holiday Inn & Suites Peabody, Holiday Inn Boston Dedham Hotel & Conference Center and Holiday Inn & suites Marlborough. This position is able to be home based at any of the three locations and will be required to travel from hotel to hotel in order to direct and ensure the efficient administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, payroll processing, compliance with statutory requirements and the execution of employee relations activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives.

Responsibilities And Duties

  • Direct and instruct the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient employees.
  • Conduct interviews for all management positions.
  • Ensure that employees are developed and utilized to their maximum potential by controlling the implementation, administration and monitoring of all training programs.
  • Instruct training classes, analyze and review current and proposed methods, consult with and make recommendations to the management staff for improvement.
  • Monitor the employee performance appraisal programs to ensure reviews are timely.
  • Read and analyze evaluations and goals to ensure appraisal comments are appropriate and goals are measurable and achievable.
  • Direct and administer employee relations programs and activities such as employee recognition and service award ceremonies, social functions and general hotel meetings to maintain a positive employee relations climate.
  • Ensure compliance with all state and federal laws as well as regulations and court rulings, which pertain to Human Resources by reviewing current management, practices, implementing new procedures and communicating verbally and in writing any new requirements.
  • Control the administration of wages and benefits to ensure the accurate and equitable application of same adhering to corporate directives.
  • Process payroll in accordance with applicable pay cycles.

Specific Job Knowledge And Skills

  • Ability to deal effectively with all employees and employee representatives, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information and resolve conflicts.
  • Ability to read, listen and communicate effectively both verbally and in writing in order to prepare official memoranda and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all employees.
  • Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of state and federal laws and regulations pertaining to Human Resources matters.
  • Basic mathematical skills in order to perform moderately complex calculations for salary and benefit administration and to forecast departmental expenses using a calculator and/or moderately complex computer system.
  • Ability to stand, walk and/or sit and continuously perform essential job functions for an eight-plus hour shift.
  • Visual ability to observe employees in the workplace, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training, policy adherence and morale.


  • Education: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge of skills and abilities.
  • Experience: Three years of professional human resources experience which includes recruitment, employee relations, training and development, benefits administration, and affirmative action planning. Previous experience in the utilization of applicant tracking systems and HRIS. Payroll processing experience highly desired.
  • Licenses Or Certificates

    SHRM Certification preferred.
  • Other:Additional lagunage ability preferred.


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About this Employer

Holiday Inn Boston-Dedham Hotel & Conference Center

55 Ariadne Road
Dedham, MA 02026

(781) 329-1000

202 Room Hotel

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Our Hotel

Boston Area Hotel's Location Ideal for Travelers. Welcome to the Holiday Inn® Boston - Dedham Hotel & Conference Center. We have limited complimentary shuttle service for guests to Dedham Corporate Station for easy access to Logan International Airport (BOS) through South Station, or the local MBTA train lines, Dedham Corporate Center , Home to the Patriots game day train, and Westwood Amtrak Station. Our Dedham, MA hotel's corporate guests should know that with more than 8,000 sq. ft. of combined meeting space, we can accommodate meetings, seminars or exhibits. For larger corporate events, weddings or larger soirées, we have the Terrace Junior Ballroom and Grand Ballroom, which can accommodate up to 270 and 450 guests respectively. Leisure travelers truly have the best of both worlds when staying at our hotel in Dedham, MA. Guests are only a train ride away from bustling Boston, but get to enjoy the rural, peaceful setting of Dedham. Great entertainment, shopping and dining is just across the street at Legacy Place While our Dedham, MA hotel's location allows easy access to local attractions, our hotel offers great on-site amenities, too. Guests can enjoy free wireless high-speed Internet access, a Fitness Center with yoga area and an indoor pool. We also have Avis car rental service in the lobby.