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People Support Manager

Posted November 23, 2022

Hilton Garden Inn Central Park South
New York, NY
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About This Job


Opportunity:  Property People Support Manager

Manage human resource functions for the hotel and its staff, including recruitment, training and development, benefit administration, and employee relations. 

Potential Career Path

People Support Director – Regional Director of People Support – Corporate People Support Director

Essential Job Functions

  • Work with hotel managers to hire, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. 
  • Manage and perform talent acquisition functions such as posting jobs, proactively sourcing candidates, interviewing and ensuring selection of the best qualified candidates.                                                                         
  • Coordinate with HHM centralized People Support functional teams to ensure benefits, compensation, leave of absence training and employee relations programs are effectively communicated and administered at the property level. 
  • Process new hire onboarding and terminations consistent with established standards and applicable state, federal and local laws and regulations.
  • Perform employee relations activities related to creating a positive work culture, ensuring fairness in the workplace and unbiased assistance with associate issues and concerns. 
  • Develop and/or implement training programs as needed and/or to meet required brand standards.. 
  • Perform activities relate to creating and maintaining a culture that recognizes and rewards good performance and celebrates a diverse workforce. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Assist with functions of company’s HRIS and Payroll system to ensure timely and accurate pay periods. 
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • Bachelor’s Degree in Human Resources or a related field preferred.
  • 3 -5+ years previous Human Resources experience, preferably in a hospitality setting.

Work Environment and Context 

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

Hilton Garden Inn Central Park South

237 West 54th Street
New York, NY 10019

(212) 253-6000

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About Us

Boasting a fantastic location in the heart of Midtown Manhattan, the contemporary Hilton Garden Inn New York/Central Park South-Midtown West hotel is near tempting restaurants, lively nightlife and exciting shopping options at Columbus Circle and Fifth Avenue. The largest Hilton Garden Inn property in North America, this friendly hotel near Central Park offers easy access to popular NYC attractions including Times Square. 

All of the spacious and inviting guest rooms and suites at this hotel near Central Park, NYC offer complimentary internet access, a 40-inch LED TV, a mini refrigerator and a microwave. Guests can unwind with a glass of wine and savor cooked-to-order steaks and grilled specialties in the stylish Empire Steakhouse or order Room Service to enjoy in the comfort of their guest room.

  • Largest Hilton Garden Inn hotel in North America
  • Close to exciting shopping, dining and entertainment opportunities 
  • Near many popular NYC attractions
  • Modern guest rooms and suites with complimentary internet access, a mini-refrigerator and a microwave
  • Two flexible meeting spaces, the latest A/V technology and a 24-hour business center
  • Complimentary 24-hour Fitness Center