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Bistro Attendant

Part-time

Posted November 17, 2022

TownePlace Suites Raleigh Cary
Cary, NC
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About This Job

SUMMIT HOSPITALITY GROUP: COURTYARD BISTRO ATTENDANT (AM & PM available) HOTEL JOB DESCRIPTION

Summary: Providing exceptional service to guests by promptly welcoming and courteously serving guests, engaging in a polite conversation when time permits. Be fully informed of beverage and menu offerings for breakfast & bar, in anticipation of guest needs and to delivering attentive serviceMaintaining a safe, clean environment, which includes managing people with discretion and professionalism and occasionally diffusing difficult situations. Ensure the bar and its equipment are clean and fully functional.

Fundamentals One year of Bartending experience is preferred. Clear, effective communication in written and verbal English is required. You must be able to accurately count cash and efficiently process transactions using company systems. You also must be able to operate bar equipment. Awareness of compliance with all liquor laws, Interstate guidelines, policies and procedures is required. This position requires continuous movement and being on your feet for prolonged periods of time.

Additional DUTIES AND RESPONSIBILITIES as needed:

  • Attend all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
  • Present menu, answer questions and take order for food and beverage, utilizing suggestive selling techniques.
  • Anticipate guests’ needs and respond promptly, maintaining positive guest relations at all times.
  • Compute bill and accept payment, track sales receipts, ensure tips are reported properly for tax processing in MICROS system.
  • Clear and clean tables; reset counters and tables.
  • Maintain kitchen and wait station by keeping area tidy and clean and stock kitchen and bar at the end of each shift.
  • Inventory food, supplies and equipment weekly. Request supplies as needed.
  • Arrive at work at 5:00 am or 6:00 am depending upon opening for breakfast. This first hour is devoted to all aspects of breakfast preparation.
  • Prepare all standard hotel varieties of coffee: regular, robust, decaf and hot water for tea.
  • Stock coffee stations: creamers, sugar options, cups, lids, stirrers, and napkins; and restock as necessary during shift.
  • Prepare orders as requested 
  • Ensure complete knowledge of all liquor brands, wines, beers and non-alcoholic selections, correct glassware and garnishes.
  • Prepare and serve food courses and beverages to guests.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Complete closing duties, including restocking items, turning off lights, folding napkins, requisition of all necessary supplies and transport from storeroom to Bistro. Set up all condiments and beverages according to service standards etc.

EDUCATION:

High school diploma or GED preferred, but not required.

EXPERIENCE:

Previous hotel or food and beverage experience preferred, but not required. They must be available to work when needed, based upon staffing needs and business demands, including weekends, holidays, and nights.

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About this Employer

TownePlace Suites Raleigh Cary

120 Sage Commons Way
Cary, NC 27513

(919) 678-0005

98 Room Hotel

www.marriott.com

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Easy access to RTP, Raleigh with fully equipped kitchens.

Discover North Carolina from spacious all-suite accommodations of the Residence Inn Raleigh Cary/Weston Parkway and enjoy home-like comforts with the amenities of a hotel. Conveniently located on I-40, this Cary, NC hotel's location puts guests near UNC Chapel Hill, Duke University, NC State University and Carter Finley Stadium, Triangle Aquatic Center, Triangle Volleyball Club and major sporting and entertainment venues. Guests of this Cary, NC hotel may choose from studio, one- and two-bedroom suites set in a neighborhood-style atmosphere and featuring a complimentary breakfast buffet served daily. Suites include full kitchens and large work areas ideal for families, extended-stay travelers or those simply seeking the comfort of additional space. Located less than three miles from RDU International Airport, guests also enjoy easy access to Time Warner Cable Music Pavilion at Walnut Creek, the NC State Fairgrounds, Booth Amphitheater, PNC Arena and the Carolina Hurricanes.