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Senior Director, Software Engineering - Data Platforms

Posted November 23, 2022

Bethesda Marriott
Bethesda, MD
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About This Job

Job Number

22182755

Job Category

Information Technology

Location

Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Management


Job Summary

If you’re looking to build leading technology that enables the future of global travel while transforming your career – step out of the status quo and join Global Technology at Marriott International.  

Provides Data Engineering leadership for Marriott’s Modern Data Platform.  Leads the implementation of new platform capabilities and enterprise data products.  Responsible for the end to end delivery of multiple concurrent data initiatives, from initial inception through final delivery.  Builds and manages teams consisting of Marriott Associates and Service Provider Partners to execute initiative delivery.  Builds relationships and collaborates with Global Technology teams across the enterprise to delivery data initiatives. Ensures that data initiatives are delivered on time, within budget and to Marriott standards and quality expectations.  Leads direct reports providing coaching and mentoring to enable Associate growth and advancement within the organization.  Manages complex budgets in excess of $10M in direct and indirect costs.  Builds and maintains relationships with Marriott GDSAO business discipline   

Candidate Profile

Education And Experience

Required

  • 10+ years’ of application development leadership with 3 years at Director or equivalent level
  • Five years’ recent experience with modern Enterprise Data platforms including Cloud Data Platform, Business Intelligence, and Cloud Data Warehouse technologies
  • Five years’ leading enterprise data initiatives.
  • Management of direct reports
  • Direct management of complex budgets of $5M direct and indirect costs
  • Direct management of cross functional, sourced, or matrixed teams
  • Bachelor’s degree in Computer Science or related field
  • Exceptional verbal and written communication skills

Preferred Qualifications

  • Demonstrated success leading medium- to large-scale data initiatives
  • Direct experience in building Enterprise Big Data platforms
  • Knowledge of Cloud Data Environments and Cloud technologies
  • Knowledge of S3, EMR, Athena, Snowflake, Tableau and PowerBI
  • Experience with and knowledge of GT outsourcing activities in a managed services environment
  • Proven management experience in application development across waterfall and agile SDLC
  • Strong negotiating, influencing and problem resolution skills
  • Proven ability to effectively prioritize and execute tasks in a high-pressure environment
  • Experience in business systems and process planning
  • Knowledge of business environment, service requirements and hospitality culture
  • Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action
  • Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations
  • Graduate degree in Computer Science or related field
  • Solid understanding of GT financial structures and ability to manage to corporate financial processes and standards - including drivers of process costs
  • Ability to articulate complex technical ideas in easy to understand be Executive and Business terms
  • Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment
  • Maintains a constructive and positive attitude at all times
  • Highly collaborative and comfortable navigating organizational boundaries
  • Familiarity with Marriott’s existing information architecture, application portfolio, and information management methodology
  • Excellent analytical skills where problems are very unusual and extremely difficult.
  • Proven experience in planning, budgeting, and analysis within one or more business groups.
  • Ability to effectively communicate with executive and delivery teams.
  • Experience developing and executing multi-year plans.

Core Work Activities

Business/Discipline Partnership
  • Provides thought leadership to business/discipline to align iT processes with business strategies
  • In collaboration with the discipline, leads development of Privacy technology roadmaps
  • Facilities forums for data governance and portfolio management and prioritization
  • Serves as the escalation point of contact; leads efforts to resolve escalated issues
  • Prepares and delivers presentations on technology investments
  • Creates a shared vision for solutions and facilitates decision making.  Negotiates trade-offs within and across different solution platforms.
  • Drives consensus amongst other functions relative to the timing of solution introduction and technology retirement
  • Identifies, evaluates, and presents new solution opportunities to address gaps
  • Fosters strong discipline relationships to fully understand business needs

Program Management

  • Leads modeling and planning phases for new initiatives under consideration
  • Leads effort to document business goals and high-level requirements
  • Drives collaboration with Enterprise Architecture and Infrastructure Delivery to confirm proposed solutions are compatible with IT standards
  • Manages and is accountable for the development of thorough and accurate business requirements, validating that solutions will meet discipline needs prior to development.
  • Manages and is accountable for business case development. Partners with business stakeholders and Technology Product leaders to complete business cases by providing relevant IT information and monitoring its ability to meet all relevant IT standards.
  • Aligns projects with technology roadmaps and technology enterprise architecture.
  • Incorporates project plans, costs, schedules, and deliverables to meet business need and in support of the business case.
  • Monitors project risk management and creates or identifies/directs mitigation plans for each risk.

Managing Day To Day Relationships With Teams

  • Manages application development projects in partnership with Technology Product teams, business partners and providers
    • Provides project management of business projects
    • Oversees effective reporting within application development team
    • Leads project reviews with team on application development projects
    • Manages day-to day relationships with all Technology teams to promote the delivery of services that meet or exceed the client expectations
    • Monitors projects for alignment with defined business case process
    • Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues
    • Manages, and improves service level reporting for application development
    • Provides early warning to the appropriate Business Partnership & Planning leaders and team regarding degraded or missed service levels
    • Assists with application, development and maintenance of service provider project management standards and tools
    • Participates in client portfolio and demand management processes, and engages service providers to ensure client satisfaction
  • Works with application development service providers
    • Validates the service provider(s) performs the services agreed to by the master services agreement in a manner that is consistent with both the spirit and the letter of the agreement
    • Works with team to progress the service providers services to match client needs
    • Facilitates team and service provider compliance with the agreement
    • Validates service levels meet business needs
    • Facilitates the definition and enforcement of good service provider contracts
  • Supports the Technology organization
    • Provides input to Technology’s business strategy and planning as needed
    • Supports and follows defined Technology Governance decision rights, standards and practices
    • Emphasizes accuracy and effectiveness of estimating and planning management with team
    • Provides input to business/discipline and continent Technology budgets

Financial, Contract And Risk Management

  • Collaborates with discipline partners to develop annual budgets
  • Partners with other technology groups to provide financial transparency to discipline partners
  • Manages technology roadmaps to guide solutions along a common path as well as retirement or migration of lesser-used or expensive to maintain technologies.
  • Aligns with Security and Privacy to validate that processes are followed to protect and secure customer and/or associate data
  • Engages with Vendor Relations to develop service agreements with external companies on behalf of the discipline

Leadership Accountabilities

  • Manages a team; responsible for staffing, performance management and development, and creating a positive work environment
  • Mentors and coaches team members as appropriate
  • Actively drives maturity of IT operating model (i.e. participation in Communities of Practices) and continuous improvement
  • Serves as escalation for project managers, if required.

Management Competencies

Leadership
  • Communication

     - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
  • Leading Through Vision And Values

     - Keeps the organization's vision and values at the forefront of employee decision making and action.
  • Managing Change

     - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
  • Problem Solving And Decision Making

     - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
  • Professional Demeanor

     - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
  • Strategy Development

     - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

Managing Execution

  • Building A Successful Team

     - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
  • Strategy Execution

     – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
  • Driving For Results

     - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Building Relationships

  • Customer Relationships

     - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
  • Global Mindset

     - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
  • Strategic Partnerships

     - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.

Generating Talent And Organizational Capability

  • Developing Others

     - Supports the development of other’s skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively.
  • Organizational Capability

     - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

Learning And Applying Professional Expertise

  • Continuous Learning

     - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.
  • Technical Acumen

     - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
    • Business Process And Analysis

       – Knowledge of multiple processes within sponsor department; ability to document key process flows, recognize processes for redesign, identify opportunities and translate business processes into information system’s needs.  Ability to define quality measures and evaluate performance against standards and to identify issues, risks and possible paths of resolution or mitigation strategies. 
    • It Business Management – 

      Ability to monitor and evaluate trends in technology, technology delivery mechanisms and IT organizational processes and tools.  This includes the ability to redefine processes, make recommendations, and perfect process governance frameworks.
  • Basic Competencies

     - Fundamental competencies required for accomplishing basic work activities.
    • Basic Computer Skills

       - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
    • Mathematical Reasoning

        - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
    • Oral Comprehension

       - The ability to listen to and understand information and ideas presented through spoken words and sentences.
    • Reading Comprehension 

      • Understanding written sentences and paragraphs in work related documents.
    • Writing 

      • Communicating effectively in writing as appropriate for the needs of the audience.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.  We believe a great career is a journey of discovery and exploration.  So, we ask, where will your journey take you?

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About this Employer

Bethesda Marriott

5151 Pooks Hill Road
Bethesda, MD 20814

1-301-897-9400

407 Room Hotel

www.marriott.com

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Located northwest of Washington, DC, in Maryland's Capital Region, our Bethesda, Maryland hotel is part of a thriving area with 200 restaurants, 20 art galleries and some of the best shopping in the area. Wisconsin Ave. is accessible just outside the hotel for direct access to I-270 and 495 and an easy 2-mile drive to downtown Bethesda, where plenty of parking is available and its bustling streets often host special events. We understand ease of transportation is a must, which is why our hotel in Bethesda, MD offers complimentary shuttle service to downtown, local destinations like the NIH campus and White Flint Mall, and the Metro's Red Line which provides continuous service to downtown Washington, DC. With 399 luxuriously chic hotel rooms, 8 distinguished suites, 18,500 sq ft of flexible event space and state-of-the-art Washington, DC meeting rooms, our Bethesda, MD hotel will provide you with the ideal venue for your meeting or create a lavish backdrop for your wedding reception in Maryland.