Provide and create a guest experience that exceeds expectations through positive public relations while preserving safety and order and protecting the property. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Verify identification of all guests entering the building. Monitor and maintain building safety, fire codes, and the safety of guests and associates. Assist with emergency procedures, including evacuating guests. Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts and document all required information. Assist in maintaining the cleanliness of the property.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Complete required safety and security training. Display clean and professional uniform and personal appearance. Maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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