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Loss Prevention Officer

Posted November 23, 2022

The Ritz-Carlton, San Francisco
San Francisco, CA
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About This Job

Job Number

22179868

Job Category

Loss Prevention & Security

Location

The Ritz-Carlton San Francisco, 600 Stockton Street, San Francisco, California, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Non-Management

Job Summary

Welcome To Our Family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.    

The Impact You’ll Make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What You’ll Do

  • Patrol all areas of the property and assist guests with room access
  • Monitor security feeds and conduct daily physical hazard inspections
  • Respond to accidents and assist guests/employees during emergency situations
  • Defuse guest disturbances and escort from the property if necessary
  • Conduct investigations, gather evidence, and facilitate interviews with relevant parties
  • Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks You Deserve

We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers
  • Learning and development opportunities
  • Encouraging management
  • Wellbeing programs
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs

What We’re Looking For

  • Strong communication skills
  • A history of thriving in stressful situations
  • A team-first attitude
  • A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re Welcomed Here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

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About this Employer

The Ritz-Carlton, San Francisco

600 Stockton Street
San Francisco, CA 94108

(415) 296-7465

336 Room Hotel

careers.marriott.com

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Our Hotel

Located near Union Square, The Ritz-Carlton, San Francisco is both an integral component of its city and a reflection of it. The symbiotic relationship plays out in alluring ways, from luxury suites that command city views, to the Bay Area wines showcased at Parallel 37 restaurant, to the cable-car stop located outside the hotel’s front door. Additional amenities include a chic Club Lounge and 24,000 sq ft of stylish event space.