Posted November 24, 2022The Kessler Collection
The Kessler Collection is made up of 11 artful hotel and resort properties, 26 restaurants, and over 1,700 Grand Performers across ten states, we continue to grow and so will you! The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being.We believe people want to be inspired! Our Grand Performers Receive Many Benefits Including:
IT Service Desk Technical Analyst is a professional who provides technical support and assistance to customers, whether on the phone or in person across multiple properties. Their primary intention is to ensure a client's satisfaction and ability to properly operate any computer, printer or technology they may be having trouble with.
The Kessler IT Service Desk Technical Analyst provides enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems, help our customers install applications and programs and document processes and solutions.
Primary areas of responsibility include, but are not limited to the following:
To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.
Education, Certifications, Work Experience:
The work environment/conditions described herein are representative of those that an incumbent may experience.
The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.
The Kessler Collection is a luxury boutique hotel company with locations in Alabama, Colorado, Florida, Georgia, North Carolina and South Carolina. Each hotel in the Kessler Collection is filled with unique artwork from internationally acclaimed artists and showcased in each of our Grand Bohemian Art Galleries. Our four Florida hotels located in Orlando and St. Augustine exude the magic of Walt Disney World, offer a landmark of hospitality, and provide casually elegant Old Florida style with lavishly appointed guest rooms and beautiful function space. Our Colorado property offers exclusive ski accommodations in Beaver Creek, Colorado and is equipped to treat guests with the finest services and amenities. Our Savannah, Georgia hotels deliver the atmosphere of historic River Street and nearby attractions just steps from historic sites. Our Charleston, South Carolina and Mountain Brook, Alabama include creatively crafted cuisine and unique wine blending experiences. Our Asheville, North Carolina hotel is the perfect retreat located steps from the famous Biltmore Estate set among the beautiful Blue Ridge Mountains. Whether visiting for business or pleasure, The Kessler Collection delivers inspiring places, intuitive service, and exuberant guests.
Welcome to the Kessler Collection! If you are looking for a career in the hospitality industry, this is the place for you. With 11 luxury boutique hotels located in Alabama, Colorado, Florida, Georgia, North Carolina and South Carolina, we employ approximately 1,700 Grand Performers nationwide. As an employer of choice, we offer career opportunities in Accounting, Engineering/Maintenance, Food & Beverage, Housekeeping, Human Resources, Administration, Front Office, Customer Service, Marketing, Sales, Information Technology, Spa, Gallery, and various leadership positions within these departments and outlets. We provide competitive wages, great benefits, paid training, and job growth – but don't just take our word for it, hover over the thumbnails above to hear from our Grand Performers themselves!
At the Kessler Collection, we're not just employees, we are Grand Performers. Picture yourself part of a dynamic team of motivated, creative professionals whose mission is to create Inspiring Places, Intuitive Service, Exuberant Guests. Do you think you have what it takes to be Grand Performer?