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Banquet Houseperson

Part-time

Posted November 24, 2022

Delta Hotels Virginia Beach Bayfront Suites
Virginia Beach, VA
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About This Job

JOB OVERVIEW:  To manually set up, break down, and service all meeting rooms in accordance with Crescent high standards of quality.

REPORTS TO:        Banquet Manager

ESSENTIAL JOB FUNCTIONS:

  1. Communicate with supervisor throughout shift to be aware of the work.
  2. Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dancefloors, etc., from storage area to meeting rooms
  3. Supply and replenish meeting rooms with clean glasses and fresh water.
  4. Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.
  5. Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.
  6. Comply with attendance rules and be available to work on a regular basis.
  7. Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English.  Self-starting personality with an even disposition.  Maintain a professional appearance and manner at all times.     Can communicate well with guests.  Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.  Knowledge of various types of equipment and set up styles used in the meeting rooms.  For example:  different table types (round, schoolroom, etc.).  Ability to lift and move multiple tables and chairs and podiums weighing up to 100 lbs. through a crowded room.  This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down.  Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs.

PERFORMANCE STANDARDS

Customer Satisfaction: 

Our customers are what we are about.  One of the keys to a positive guest experience is positive interaction with Crescent staff.  It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.  Every Crescent associate is a guest relations ambassador, every working minute of every day. 

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.  You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security: 

The safety and security of our guests and associates is of utmost importance to Crescent.  Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:         

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties.  Furthermore, the specific examples in each section are not intended to be all-inclusive.  Rather, they represent the typical elements and criteria considered necessary to perform the job successfully.  Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Delta Hotels Virginia Beach Bayfront Suites

2800 Shore Drive
Virginia Beach, VA 23451

(757) 481-9000

295 Room Hotel

www.marriott.com

Your career journey with Crescent Hotels & Resorts has countless possibilities. We offer exciting positions across our company, from corporate roles to associates to property level and internships. We offer dynamic work environments that inspire growth and curiosity. We are known as the employer of choice, and we encourage you to find your passion.

We Know Benefits 

Dedicated, satisfied, and engaged associates are the key to our continued success. 

At Crescent Hotels & Resorts, we strive for innovative ways to enhance our comprehensive selection of benefit offerings. Crescent associates working as few as 24 hours a week are eligible for our extensive menu of benefit programs.

Crescent's benefits offerings include:

  •     Healthcare insurance and prescription drug coverage
  •     Dental insurance
  •     Vision insurance
  •     Flexible/dependent-care spending accounts
  •     Life insurance and supplemental life insurance
  •     Short/long-term disability insurance
  •     Domestic Partner coverage
  •     Employee Assistance Program
  •     401(k) with employer matching
  •     Paid holidays, vacation, and personal time off
  •     Tuition reimbursement program
  •     Discounted hotel rooms for associates and family