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Front Desk Agent

Posted November 24, 2022

Crowne Plaza Houston Galleria Area
Houston, TX
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About This Job

Crowne Plaza Hotel Galleria Area located minutes from Uptown Park and the Galleria Mall is looking for an outgoing, and enthusiastic person for our Front Desk Agent position. If you're passionate about hospitality and want to work for a great hospitality management company and team, apply today!

Required Skills and Abilities:

-Previous hotel front desk experience highly preferred

-At least two (2) years of direct customer service experience required

-Flexible availability to work any shift, including evenings, holidays and weekends

-Must have the ability to communicate in English

-Basic mathematical skills and ability to make accurate mathematical calculations

-Able to stand on feet for at least eight (8) hours

-Able to work in a sometimes fast pace environment

Job Description:

-Greet and welcome guests checking in and process reservations

-Check guests out of hotel and thank them for staying at Crowne Plaza

-Retrieve small packages and facsimiles for guests

-Resolve guest related issues and complaints

-Use property management system to handle cash and credit card transactions


  • Medical, dental and vision insurance
  • Matching 401k
  • Employee assistance program
  • Free life insurance
  • Hotel discount program
  • Paid time off
  • Holiday pay

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Crowne Plaza Houston Galleria Area

7611 Katy Freeway
Houston, TX 77024

(713) 680-2222

207 Room Hotel

Enjoy downtown Houston hotel near Galleria
Our Houston hotel is perfectly located within minutes of Galleria Mall, Texas’ largest and most luxurious shopping destination. The Crowne Plaza® Houston Galleria Area hotel offers you a convenient central location at the I-10/610 interchange, close to Reliant Park, George R. Brown Convention Center, and Toyota Center. If you're in Houston on business, we are just minutes from a number of Fortune 500 companies including Weatherford, Schlumberger, Shell, GE, Exxon Mobil, AIG and Air Liquide. Enjoy easy access to popular area attractions where you can spend the day in the Houston Museum District, shopping at The Galleria or Memorial City Mall, visiting the Houston Zoo, or having fun at the Marq*E Entertainment Center. Plus, we provide free scheduled shuttle service within 5 miles of our Houston hotel.