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Housekeeping Supervisor

Posted November 24, 2022

Residence Inn by Marriott Providence Downtown
Providence, RI
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Sign On Bonus ! Eligible to receive up to $500.00 for full time & $250 for part time (some restrictions do apply)

About This Job

SIGN ON BONUS ELIGIBLE UP TP $500!
Job overview

Supervise the daily operations of the housekeeping staff, promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

What you will be doing
  • Supervise the housekeeping employees to attract, retain and motivate them while providing a safe work environment.
  • Supervise and inspect the daily cleaning of the guest rooms, public areas and heart of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.
  • Refer and follow up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and employees and maintain/ improve guest satisfaction.
  • Manage the Lost and Found Program and answer inquiries to maintain controls and ensure guest satisfaction.
  • Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
  • Regular and timely attendance is an essential function of this position
  • Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc.
  • Establish and maintain key control system.
Benefits
  • Health, Dental and Vision Insurances
  • Disability Insurances
  • Supplemental Life Insurances
  • identity Theft Protection
  • Matching 401(k)
  • Flexible Spending Accounts
  • Vacation, Sick time and Holidays
  • AMAZING HOTEL DISCOUNTS!
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About this Employer

Residence Inn by Marriott Providence Downtown

100 Sabin Street
Providence, RI 02903

(401) 279-8008

176 Room Extended Stay

www.marriott.com

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Our Hotel

Whether travelers are with us for a few days, a few weeks or a few months, their daily routine matters. Guests will thrive at Residence Inn with the conveniences they need. Our downtown hotel is wired with free, high-speed internet for connecting to work and the outside world. To start mornings off right, we serve a complimentary hotel breakfast at our modern American restaurant, followed later on by evening social hours as the day's grand finale. Additional thoughtful amenities include a fitness center, meeting room and fresh coffee always brewing in the lobby. For relaxing and unwinding when guests want, we offer spacious studio, and one-bedroom suites with separate living and sleeping areas, featuring a fully equipped kitchen ready to prepare favorite dishes from the groceries delivered by our free delivery service. At Residence Inn, we'll make sure our guests thrive during their Providence stay.