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Front Desk Agent

Posted November 24, 2022

Fairfield Inn & Suites by Marriott Providence Airport Warwick
Warwick, RI
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THIS POSITION IS ELIGIBLE FOR A SIGN ON BONUS UP TO $500!

About This Job

THIS POSITION IS ELIGIBLE FOR A SIGN ON BONUS UP TO $500!

At TPG Hotels & Resorts we are driven to deliver superior brand quality, value and service to our guests and owners.

You'll want to work here

People are our greatest assets. TPG Hotels & Resorts is proud of its ability to recruit, train and retain the best hospitality personnel in the business. Nationwide, TPG-managed properties are recognized as great places to work and build a career.

What You Will Be Doing

  • The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.
  • Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. 
  • Impresses guests with quality and timely service in a pleasant and friendly manner.

Requirements

  • Pleasant phone voice along the consistent proper use of the English language.
  • Customer service background and familiarity with hospitality industry practices preferred.
  • Consistent professional attitude and behavior with effective listening and communication skills.
  • Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.

EEO / VET / DISABLED

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About this Employer

Fairfield Inn & Suites by Marriott Providence Airport Warwick

1940 Post Road
Warwick, RI 02886

(401) 732-0900

202 Room Hotel

www.marriott.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and 'hospitality employer of choice!'

Our Hotel

Our hotel is connected to T.F. Green Airport via a covered breezeway. Guests can expect a quick commute to downtown Providence, Oakland Beach, the Rhode Island Convention Center and Brown University from our hotel, a great home base for exploring the Ocean State. After a fun day at one of these top locales, guests can retreat to their room to take care of work using our desks and free Wi-Fi. Guests can refuel in the morning at our complimentary breakfast buffet, serving hearty and healthy options. For those hosting a small business or social event we offer meeting rooms with AV equipment.

At Fairfield Inn & Suites Providence Airport, our guests are our #1 priority.