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Business Centre Coordinator

Posted November 24, 2022

Hilton London Olympia
London, United Kingdom
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About This Job

Description

WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

A WORLD OF REWARDS

Rate offered for this role £12/hour

  • Smart uniform provided and laundered
  • Free and healthymeals when on duty
  • Grow your Career within a world leading brand
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • High street discounts: with Perks at Work
  • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
  • Discounted dental and health cover
  • Free Parking (depending on availability)
  • Guest Experience Day after successfully passing probation
  • Modern and inclusive Team Member’s areas

A Business Centre Coordinator provides administrative support to serve the needs of the Business Center and those Guest and Corporate customers who use it.

What will I be doing?

As a Business Centre Coordinator, you are responsible for providing administrative support to serve the needs of the Business Center and those Guest and Corporate customers who use it. A Business Centre Host will support the activities associated with business functions located in any of the meeting spaces at the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Provide general administrative support such as message taking, copying, faxing, typing and document binding
  • Coordinate conference and meeting room signage, place cards and name badges
  • Ensure that all meeting rooms, equipment and materials are in place and in full working order prior to the start of any event
  • Supervise coffee breaks, welcome drinks and similar events, as required
  • Be the main point of contact for enquiries from conference organisers and delegates as well as any Guests wishing to use the Business Centre facilities
  • Record all charges and any additional goods or services that have been provided
  • Project a professional manner with an emphasis on hospitality and guest service
  • Comply with hotel security, fire and Health and Safety legislation
  • Attend all training carried out by the hotel

What are we looking for?

A Business Centre Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in a customer service role in the hotel / leisure / retail sector
  • Calm, efficient and organised
  • Excellent personal presentation and communication skills
  • A passion for delivering exceptional levels of guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Excellent IT skills
  • Good organisational skills

Want to know more about this job?

Contact Francesco directly in our Recruitment Team on Francesco.Simonetti@hilton.com

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

HospitalityIntegrityLeadershipTeamworkOwnershipNow

The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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About this Employer

Hilton London Olympia

380 Kensington High Street
London, W14 8NL
United Kingdom

+44-207-603-3333

405 Room Hotel

www3.hilton.com

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At A Glance

At Hilton London Olympia, we combine an enviable location on Kensington High Street with comfortable guest rooms and first-class facilities. We’re just a five-minute walk from Kensington (Olympia) station, and ten minutes from Earl’s Court and High Street Kensington tube stations — offering easy access into the city center. Here on business? We’re a five-minute walk from the Olympia Exhibition Centre, and boast 10 flexible conference & events rooms, an Executive Lounge and a modern business center.

  • Set on bustling Kensington High Street 
  • Five-minute walk from Olympia Exhibition Centre 
  • Near Kensington Olympia Station 
  • Society Bar & Restaurant and Costa Coffee shop
  • Fitness center and business center