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In House Marketing Team Lead

Posted November 24, 2022

Palm Canyon Resort by Diamond Resorts International
Palm Springs, CA
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About This Job

Job Description

HGV now offers Day One Team Member Benefits!!

We are looking for an InHouse Marketing Team Leader! Do you enjoy speaking with guests and leading a team? If so, don't miss the opportunity to apply today!

This position is directly responsible for the promotion of selling vacation packages to eligible on-site guests, which will produce revenue. This person responds to guest requests in a timely manner and represents Hilton Grand Vacations.

  • Pro-actively trains all new hires onsite to assist department Manager.
  • Provides communication back to Department Manager regarding team and bussiness needs
  • Ensures monthly targets are met and/or exceeded.
  • Assists in helping close a package transaction for a team member.
  • Provides information and incentives for guests in resort according to local policies
  • Ensures guests meet minimum eligibility for package and/or tours
  • Provides location related guest service to resort guests and visitors, including directing guests to responsible resort services for specific resort information.
  • Notifies manager of any shortages in collateral.
  • Reviews production reports and informs manager of challenges.
  • Outstanding verbal communication skills
  • Dedication to provide best-in-class customer service.
  • Confident in building value and setting/achieving sales goals.
  • Strong problem solving and savvy influence skills.
Why Team Members like working with us:
  • Excellent earnings package and uncapped commissions.
  • Outstanding health care options that all team members are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care).
  • Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
  • All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
  • Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights.
  • And so much more!

Qualifications

What we are looking for:
  • 1+ year In-House Marketing experience in Vacation Ownership Industry
  • 1+ year hospitality and/or client service experience
  • Be proficient in Microsoft Office.
  • High School/GED
  • Ability to work flexible schedule that includes evenings, weekend, and holidays.
  • BA/BS/Bachelor’s Degree

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. We offer a fantastic benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.

We are an equal opportunity employer and value diversity at our company. We prohibit discrimination based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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About this Employer

Palm Canyon Resort by Diamond Resorts International

2800 South Palm Canyon Drive
Palm Springs, CA 92264

Resort

hgv.com

Your Home Away from Home Awaits

At Diamond Resorts, we've thought of everything to help you unwind, reconnect and rejuvenate during your vacation. Our resorts feature spacious suites, many complete with living rooms, dining areas, full or partial kitchens, private bedrooms, and in-room laundry so you can leave behind the stresses of home without sacrificing convenience.