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Room Attendant / Housekeeper

Posted January 27, 2023

Homewood Suites by Hilton Rockville-Gaithersburg
Rockville, MD
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About This Job

Overview

Opportunity:  Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards. 

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

  • Greet guests upon interaction with a warm and friendly greeting. 
  • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About this Employer

Homewood Suites by Hilton Rockville-Gaithersburg

14975 Shady Grove Road
Rockville, MD 20850

(240) 507-1900

87 Room Extended Stay

homewoodsuites3.hilton.com

Managed By

HHM

At A Glance

Whether you’re traveling for just a few nights or much longer, there are two great ways to stay when you are in the Rockville-Gaithersburg area. Homewood Suites is a dual property, providing you with a full service experience. Take time to leave the fully equipped kitchen and living room suite to enjoy a complimentary breakfast or evening social. Located in the heart of the business district, adjacent to the I-270 Technology Corridor, walking distance to shops and restaurants and just a short complimentary shuttle ride from Washington D.C.’s Shady Grove Metro, you’ll find everything you need for a successful business trip, relaxing weekend getaway, or fun-filled family vacation.

Enjoy convenient access to the Washington, DC Metrorail System, DCA Airport, IADAirport, BWI Airport, and Union Station.

Keep active in the 24-hour fitness center, plunge into the heated, indoor pool, or unwind in the soothing whirlpool.

Let the children play in the kids’ entertainment room complete with books, DVDs, air hockey, foosball and game consoles. Situated close to a number of Rockville-area businesses, this hotel offers a 24-hour business center and complimentary parking. Stay connected with complimentary WiFi throughout the hotel. Invite up to 200 guests for an event or meeting at our Rockville, Maryland hotel. Take advantage of our 2,800 sq. ft. of meeting and banquet space and professional planning advice.