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General Manager

Posted January 27, 2023

Embassy Suites Savannah
Savannah, GA
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About This Job

Description

Property Details:

The Embassy Suites Savannah Historic District is located in the heart of Savannah's historic district. It is walking distance from the Georgia State Railroad Museum and the Savannah Riverfront Plaza and ferry to the Savannah Convention Center are a mile away. The hotel provides a complimentary cooked-to-order breakfast and drinks at our complimentary Evening Reception. Click HERE for more details about this property.

What will I be doing?

As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
  • Ensure guest and team member satisfaction
  • Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
  • Recruit, interview and train team members
  • Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
  • Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
  • Serve as primary liaison with hotel owners and corporate entities

Requirements

What are we looking for?

Basic Qualifications:

  • 3 years of hotel GM experience; Hotel Manager or an Executive Committee role in a big box property
  • Experience managing a property of 100 rooms with revenue of $5M or greater

Preferred Qualifications:

  • Strong financial acumen
  • Hilton brand experience 
  • Local market expertise

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Embassy Suites Savannah

605 West Oglethorpe Avenue
Savannah, GA 31401

(912) 721-6900

150 Room Hotel

embassysuites3.hilton.com

Managed By

At A Glance

Make yourself at home at the Embassy Suites Savannah hotel. Our modern, all-suite hotel offers an ideal location in the heart of downtown Savannah, Georgia, just 12 miles east of Savannah Hilton Head International Airport and 12 miles from Tybee Island Beach. We offer the ideal home base for short trips or extended stays in Georgia. Visit nearby attractions including River Street, City Market and Savannah College of Art & Design, as well as shopping, dining and the Savannah Civic Center, all within walking distance from the hotel.

Business travelers will appreciate our 24-hour business center and flexible meeting space, as well as close proximity to many corporate offices including; Gulfstream Aerospace, International Paper and FlightSafety International.

This contemporary Savannah hotel offers a variety of stylish two-room suites, providing all the comforts of home. Relax with modern amenities such as HDTVs and complimentary high-speed internet access. Prepare a snack with the in-room microwave and refrigerator and sleep well in the sumptuous bed. Maintain your exercise regime in the well-equipped fitness center then cool off in the sparkling outdoor pool.

Start your day with a complimentary cooked-to-order breakfast, and in the evening indulge in complimentary drinks and snacks at the evening Managers Reception.

Highlights

  • Conveniently located in downtown Savannah, 12 miles from SAV International Airport
  • Close to numerous attractions, shops, dining and businesses
  • Complimentary cooked-to-order breakfast and nightly Manager's Reception*
  • Fitness center and outdoor swimming pool
  • Complimentary high-speed internet access in public areas and 24-hour business center