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Front Desk Agent

Amazing Hotel Discounts!

Posted November 7, 2022

Sheraton Suites Wilmington Downtown
Wilmington, DE
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About This Job

We are currently seeking Front Desk Agents to join our team at the recently renovated Sheraton Suites Wilmington Downtown located in Wilmington, DE. Starting wage for this position is $17 per hour based on experience. $250.00 Signing Bonus, after 90-day probationary period based on performance. Perks include AMAZING discounts on hotel rooms, company sponsored health plans, paid time off and opportunity for growth….see our full list of benefits below. We provide training.No experience required.

We are located at 422 Delaware Ave. Wilmington, DE 19801.

Position Overview:

Our Front Desk Agents greet customers with a friendly and sincere welcome; provide accurate information about local attractions and directions to venues; complete the registration process by inputting and retrieving information from a computer system; verifying and processing credit card payment information; answering telephones; field guest complaints; adhere to all company policies and procedures. Nights, weekends, and holidays required. Have computer skills and the ability to learn hotel operating system, MS office and internet.

Additional Job Requirements:

  • Hotel experience preferred but not required.  We are willing to train.
  • Ability to work with all types of people.

In addition to a great work environment, our talented teams enjoy:

  • Amazing room discounts at all company-managed hotel locations and major hotel brands
  • Competitive compensation
  • Bonus program
  • Professional development and growth
  • Paid time off for vacation, holiday, and sick
  • Company-sponsored medical plans including health insurance, dental, vision, LTD, STD, and Flexible Spending Plans for Medical and Dependent Care
  • Company-provided Life Insurance
  • Commuter Benefit options
  • Employee Assistance Program (EAP)
  • 401k retirement plan

Become Part of the TPG Hotels, Resorts & Marinas Team……

TPG Hotels, Resorts & Marinas is widely recognized as one of the nation’s premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

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About this Employer

Sheraton Suites Wilmington Downtown

422 Delaware Avenue
Wilmington, DE 19801

(302) 654-8300

223 Room All Suite

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and "hospitality employer of choice!"

Our Hotel

Located in the heart of Brandywine Valley, Sheraton Suites Wilmington Downtown offers a world of thoughtful services, impeccable accommodations and unparalleled comforts. Recharge in our pet- friendly hotel suites with perks including luxury bedding, mini-refrigerators, microwaves, flat-panel TVs and cozy pullout sofas. Club-level suites grant access to our exclusive Sheraton Club Lounge with amenities such as free Wi-Fi and daily breakfast. Guests can dine on delicious American cuisine at Basil Bar & Grill for breakfast, lunch and dinner. For those planning a professional or social event, they'll appreciate our event venues, which are expertly supported by planning services, technology and catering options. Our hotel's location makes it easy to explore the area's most popular destinations including Frawley Stadium, Delaware Art Museum and Christiana Care Wilmington Hospital. Resort to the relaxation at Sheraton Suites Wilmington Downtown in Delaware.