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Front Desk Associate

Hotel Discounts at all Marriott Hotels. Free Hotel Stays at over 45 Company Hotels. Free Employee Lunches. Great Health Benefits. 401K. Paid Time Off. Appreciation Programs. Opportunity for Growth.

Posted November 10, 2022

Marriott Indianapolis North
Indianapolis, IN
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Compensation

Starting at $15.00/hr

About This Job

The ideal candidate for this position

  • Highly energetic and motivated individual
  • Driven to exude the Midwest Hospitality mindset
  • Be attentive to guests needs and requests
  • Have excellent communication skills with strong customer service skills
  • Able to work as a team
  • Demonstrate excellent communication skills
  • Ability to shift and manage multiple priorities
  • Hospitality experience is required

What you will be doing

  • The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs.
  • Answering phone from outside calls as well as on property guest calls
  • Communicating within departments to organize a successful shift.
  • Assist in room reservations, requests, changes, and cancellations. 
  • Responsible for handling secure payment procedures as well as verifying and adjusting bills. 
  • Activate and distribute room keys. 
  • Process all guest requests and relay messages. 
  • Complete daily checklists to ensure all adherence to company standards of operation.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.
  • Treat all guests with the helpfulness, kindess, and respect that is synonymous with the Marriott brand name.
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About this Employer

Marriott Indianapolis North

3645 River Crossing Parkway
Indianapolis, IN 46240

(317) 705-0000

315 Room Hotel

www.marriott.com

Our Hotel

Our location is ideal for the attractions in Carmel, Fishers, Westfield and still less than 30 minutes from Downtown. Conveniently located off I-465 in the upscale Keystone at the Crossing corporate park.   The Indianapolis Marriott North features an outstanding setting for any Indianapolis event or getaway and a great place to work. Situated within walking distance of premium shopping at the Fashion Mall at Keystone at the Crossing, minutes from exceptional restaurants.  This newly renovated hotel features designed rooms and suites complete with beautiful water views,  luxurious bedding, flat-screen TVs and high-speed Wi-Fi. Business and social event planners appreciate the property’s versatile function space and first-class catering.

At the Marriott North we work hard and always accomplish our goals as a team and enjoy having fun! If you're looking for a new challenge at a great property apply today to find out more!