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Hotel Sales Manager

We offer above-average wages, free parking, daily lunch, and a weekly all-team huddle that brings all departments together over breakfast. Benefits include Medical, dental, vision, PTO, life insurance, and both short & long-term disability.

Posted November 11, 2022

Crowne Plaza Houston Med Ctr-Galleria Area
Houston, TX
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SIGN ON BONUS of $5,000.00

About This Job

“SIGN ON BONUS of $5,000.00”


Just minutes from the Medical Center, Downtown, and the Galleria, the Crowne Plaza Houston Med Ctr – Galleria is now hiring experienced Sales Managers. This 354-room hotel will have fully renovated guest rooms by the end of December 2022. This position requires an energetic, out-of-the-box thinker, detail-oriented person with a passion for sales, a flexible can-do attitude along with excellent communication skills to ensure customer satisfaction and repeat business.

About us: Our culture is one that values and cares for you, our team members. Your input is both expected and respected. Recognition of your hard work and dedication is important to us.

The ideal candidate for this position will:

  • Execute outbound prospecting strategy to secure new and existing group rooms and event business
  • Increase market share through effective networking, research, and business development activities with the intent of targeting, soliciting, and obtaining new business.
  • Convert group and meeting inquiries to sales via fast response time, exceptional sales skills, and diligent client service
  • Represent the hotel (Crowne Plaza) and regional trade and travel shows to promote Groups brand and uncover new opportunities
  • Demonstrate strong account management fundamentals, including effective entry of all activities in the CRM system, tracing next steps, pipeline management, and setting future meetings.
  • Build and maintain key client relationships, generating repeat business and lifetime value
  • Prepare compelling group proposals, sales materials, and contracts that result in sales wins
  • Deliver on assigned group room and catering sales goals that contribute to the overall financial success of the hotel
  • Exercise appropriate authority to skillfully negotiate contracting terms including, but not limited to, pricing for meeting room rental and audio-visual
  • Submit a weekly report to the director of sales and marketing documenting sales activities, converted business, and pipeline progression
  • Create and update quarterly sales action plans outlining business development objectives and market segment strategy
  • Provides consultation/advice to clients on all aspects when proposing and contracting groups and events
  • Monitors room blocks and communicates with appropriate property personnel on a weekly basis regarding group room pick-ups, rooming lists, etc.
  • Represent the hotel in investigating and resolving any group complaints or conflicts including billing issues, misplaced items, reservations, and contract discrepancies
  • Complete Banquet Event Orders (BEOs) and resumes for clients and operations departments to communicate specific needs, contracted/agreed-upon details, and pricing for the meeting, event, or program


  • Two years’ experience in Hospitality Sales and/or events required.
  • Passion for sales, planning, and executing events is required.
  • Proven ability in leadership and communication skills.
  • Computer savvy – experience with Microsoft Office applications.
  • Excellent time management, self-management, and self-motivation.
  • Ability to maintain composure under pressure.
  • Have a deep desire to always produce quality results – taking pride in work.
  • Flexible schedule to include evenings, weekends, and holidays as dictated by business demands.
  • Passionate about sales. You’ve never heard the word ‘no’; you hear ‘not yet

We look forward to hearing from you!

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About this Employer

Crowne Plaza Houston Med Ctr-Galleria Area

2712 Southwest Freeway
Houston, TX 77098


354 Room Hotel

A Work-Life Hotel in Houston’s Galleria Area

Located on the Southwest Freeway near Greenway Plaza, Crowne Plaza® Houston Med Ctr-Galleria Area is an elegant hotel with innovative spaces and contemporary rooms, ideal for work-life balance. Minutes from Upper Kirby, and the Texas Medical Center, our hotel is situated between The Galleria and downtown Houston, surrounded by the city’s best shopping, dining, and entertainment.

Host events, meetings, and weddings in 12,000 sq. ft. of space, including a modern ballroom. Enjoy light fare and drinks at 2712 Bistro and Bar. Swim in our outdoor pool and get energized in our Fitness Center. Our hotel puts you within minutes of the Museum District, the Houston Zoo, Minute Maid Park, and Rice University.