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Banquet Server


Posted November 11, 2022

Hotel Retlaw
Fond du Lac, WI
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Banquet Server needed for a boutique hotel in Downtown Fond du Lac, WI. Part-time.



About This Job


  • Service, set -up, and break down assigned functions in a safe, accident-free manner.


  • Must have a clean and wrinkle-free uniform
  • under banquet uniform and black non-slip shoes. Adhere to grooming and appearance standards.
  • Must be able to read BEO’s and know all the equipment necessary to complete the setup for each function.
  • Set tables in assigned areas correctly and uniformly with proper equipment.
  • Set up buffets with food presentation and table prep before the event begins.
  • Keep buffet stations neat and clean while servicing guests per established policies and procedures.
  • Use proper in-room clearing and aisle tray break down buffet or other special food service tables and equipment.
  • Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.
  • Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
  • Complete assigned paperwork per event or function.
  • Complete all side work during and after events.
  • During events when servers have downtime must organize and stock all products used or help prepare for the next day’s events.
  • All equipment used must be returned to the proper area and wiped down and kept neat in banquet areas.
  • All buffet food that has been served must be disposed of properly.
  • All events both plated and Buffet style food that is leftover and untouched in the hot box or coolers must be addressed with Chefs before the event on how to handle it after the event is over.
  • All food that is saved must be labeled, dated, and stored properly.
  • All equipment not used must be returned and put away properly in designated storage areas.
  • Banquet areas should be neat and clean, wiped down, and ready for the next day’s business.
  • Hours: Flexible; scheduled days and times may vary based on need.


  • Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served.
  • Must be able to carry plates of food on trays while serving guests.
  • All other duties assigned by management.




  • Must be able to read, communicate, and the ability to follow directions.
  • Able to lift, push, carry 20-40 lbs.


  • Excellent hearing necessary to communicate with managers, supervisors, co-workers, and guests.
  • Excellent vision is necessary to view set-up and serving guests.
  • Excellent communication skills to communicate with managers, supervisors, co-workers, and guests.
  • Excellent literacy is necessary to read and understand instructions on BEOs.


  • Lifting trays, dish racks, glass racks, etc. - 20 - 40 lbs.
  • Pushing carts, Queen Marys, hotbox, portable bar - 50 - 100 lbs.
  • Carrying trays, dish racks, glass racks, etc. using both hands. - 20 - 40 lbs.
  • Bending/kneeling - the ability to bend to lower-level cabinets and lift trays.
  • Mobility - the maneuver in narrow areas and between seated guests.
  • Continuous standing required to service guest functions; 100%of the time scheduled.

Education/Formal Training

  • High school or equivalent.


  • Two years hotel banquet food/beverage service. (Preferred not required)
  • Customer Service

Material/Equipment Used

  • Chemicals/Agents used: Cleaning agents for silver, stainless steel and floor surfaces - 30%of the time.
  • Protective clothing: Slip-resistant footwear worn approximately 100%off scheduled shifts.


Work inside 95%of 8 hours.

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About this Employer

Hotel Retlaw

1 North Main Street
Fond du Lac, WI 54935

(920) 204-0400

121 Room Hotel

Our Hotel

Discover Hotel Retlaw, the perfect choice among hotels in Fond du Lac. We feature warm and welcome hospitality through personalized service. Step through our doors in the heart of downtown Fond du Lac and be immersed in the distant echoes of another era.

Hotel Retlaw has been restored to its former historical significance with a remarkable renovation completed in 2019. While the hallmark aesthetics of our property remain, contemporary elements can be found throughout, including stylish and unique décor.

About the company

At Greenwood Hospitality we believe in our culture “The Greenwood EFFECT” because it is everything we are made of: Engaged, Fun, Flexible, Equipped and Empowered, Community and Trust. We believe that forward-thinking, redefining excellence and partnership on all levels is our key to success. Our team members (a.k.a. Ambassadors) are our greatest asset and the heartbeat of our organization.

Hotel Retlaw strives to cultivate and attract talent that can provide positive guest services and works to assist and help colleagues to accomplish goals

Why people like to work here

Our Ambassadors are offered many benefits while being a part of the Greenwood Hospitality team. The following is a list of some of the benefits our Ambassadors enjoy access:

  • Medical, Dental, Vision, Life, AD&D, Hospital, Short-Term & Long Term, and Accident Insurance
  • 401k
  • Vacation and Sick Time Off
  • Free associate meals and parking
  • Discounts at Hotel Retlaw outlets
  • Discounts at Wyndham, Caesar Palace Hotels & Resorts, and Greenwood Hospitality Management Properties throughout the US
  • Planet Fitness Membership discount

    *Some benefits are only eligible to full-time Ambassadors.