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Director of Security

Medical, Dental, Vision, 401 K , Meals Provided, Hotel Discounts

Posted November 17, 2022

theWit Chicago - A DoubleTree by Hilton Hotel
Chicago, IL
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Compensation

Competitive

About This Job

JOB OVERVIEW:

Provide a safe and secure hotel environment for our guests and staff members. Supervise and inspect the performance of the Security Staff, ensuring that all procedures are completed to the hotel's standards.

RELATIONSHIPS:

  • Reports directly to the General Manager
  • All department heads and employees.
  • Hotel guests/visitors, clients, contractors and vendors.

DUTIES AND RESPONSIBILITIES:

  • Ensure the safety and fire procedures for hotel are kept at the highest level of proficiency.
  • Implement safety and security training programs for the security department and all other departments where applicable.
  • Promote and maintain a harmonious working relationship with the Executive Committee and all other managers and employees of the hotel.
  • Act as liaison with local law enforcement and fire department authorities and carry out investigations to all security matters.
  • Prepare the statistical data for purposes of noting trends and patterns, then follow through with recommendations for suitable corrective/preventive measures.
  • Develop departmental procedures.
  • Initially develop, then periodically review and revise all emergency procedures.
  • Develop strategies for Loss and Accident Prevention and create Safety Incentive Programs.
  • Ensure compliance of OSHA standards and take preventative measures.
  • Maintain current certification in CPR, First-Aid and Basset
  • Assess departmental needs, identifying problems and initiating corrective action.
  • Effectively utilize security manpower.
  • Ensure implementation and compliance with all policies and procedures, rules and regulations, whether inter- or intra- departmental.
  • Recruit, interview, hire and train personnel.
  • Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individual etc.
  • Investigate accidents, thefts and all other safety concerns pertaining to guests and in coordination with human resources for team members.
  • Maintain and monitor lost and found process and procedures.
  • Responsible for all Security Audits along with meeting our hotel brand standards.
  • Assist guests or employees during emergency situations, such as fire, evacuation, flood, severe weather, bomb threat, robbery, natural disasters, etc.
  • Assess staffing needs on a weekly basis and schedule accordingly.
  • Complete weekly payroll, controlling labor costs and keeping overtime to a minimum.
  • Conduct performance reviews, suggest merit increases and give frequent feedback to the officers, supervisor and Assistant Director.
  • Effect disciplinary measures within the department when appropriate, ensuring the appropriate detailed documentation.
  • Provide input as it relates to budgeting and capitol expenditures.
  • Review all paperwork generated by the Security Department ensuring quality and accuracy.
  • Conduct and/or supervise investigations as requested or required.
  • Keeps the General Manager up-to-date and well informed on all matters pertaining to security.
  • Observe, report and correct irregularities.
  • Set and maintain standards for the Security Department, constantly evaluating its overall performance and efficiency.
  • Assist in handling unusual guest or employee problems.
  • Organizes, participates and maintains Hotel Safety Committee.
  • At theWit we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
  • Perform other duties, tasks and special projects as assigned.
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About this Employer

theWit Chicago - A DoubleTree by Hilton Hotel

201 N. State Street
Chicago, IL 60601

(312) 467-0200

310 Room Hotel

thewithotel.com

Managed By

At A Glance

"Best In The World"
2013 Conde Nast Traveler

Located in the heart of Chicago's theater district and just minutes from Millennium Park, the Loop business area and Michigan Avenue shopping, theWit is a unique and inspiring blend of the amenities you'd find in any of the world's 5 Star resorts and the excitement and flair of an extraordinary boutique hotel.

Inspired by the book "Wit", a collection of hilarious and poignant quotes from the famous and infamous, theWit is a hotel meant to embrace and enlighten the spirits of our guests. Creativity and expression are its true architects; designed and created to be as much the plot of your story as it is its setting.

theWit has brought a new energy and vitality to the downtown Chicago Loop. Striking design, unparalleled comfort and remarkable services create a dramatic sensory experience and accentuate urban living at its finest.